Hotshot Appliance Repair

I truly wish I could give this company a 0. Unfortunately this is the company our home warranty chose to come help fix our broken dishwasher, but hours later after they're supposed to be here no one will answer the phone. The fact that it seems like a home run business (based on the photo provided) makes sense that they'd only have a couple of employees, but seriously! Actually call and let people know if you're coming or not! Completely 100% dissatisfied with this company and I hoe my home warranty service drops them.

Review on Hot Shot Appliance Service(HS). HS came out in Oct and determined that our fridge needed a coolant line dryer replaced. When they got the part and replaced it the fridge worked for alittle over a month and then we had problems again, ie, not cooling. They came out again and determined that it was the thermostat, ordered the part and replaced it. This made no difference in it not cooling, actually it was worse. I called AHS and was assigned an appointment with Sears. The technician arrived today, found out that there was a coolant leak and another line that needs replaced. This has been the problem all along. I would not reccomend that you use Hot Shot on any service calls because it is obvious they don't know how to properly troubleshoot a fridge that doesn't cool properly. So , we have been with out our fridge for almost two months, had to purchase unknown amounts of ice to keep our stuff cool because they didn't know what they were doing. In the future, if we have any appliance repairs you should use Sears on the first call.