Gallery Furniture

I will give this establishment 3 stars due to me not being satisfied with my overall service. My sells agent Albert was phenomenal. He was professional, courteous, knowledgeable, and made wonderful recommendations without being pushy; which, convinced me to close the sale instead of "coming back" on a later day. Wonderful sales person. However my experience during the payment process was just the opposite. The hispanic gentleman cashier was very aloof. He was not discreet when letting me know the financing amount i was approved for. I expect more professionalism from gallery furniture. He was very short when answering questions and not very customer service friendly. He did not make me feel as welcomed as the other employees.

great service helped us find exactly what we were looking for promised to buy from Juan Garza again what a great salesman!

I'm very pleased with the customer service Juan had with my son and I. He was very knowledgeable and helped us find a bedroom set for my son. Loved the Post Oak location! I will definitely go back for my living room.

John is awesome at post oak location, highly recommend asking for him, he showed me the entire store & had knowledge of every product , go see him

A big thank you to Juan who was very helpful with helping look into my credit score and giving me the best advice as I am a first time buyer.

My husband & I went in to purchase a living room set Juan provided excellent service and assisted us in making the right choice for our living room space. We even purchased a bedroom set along w/some bookshelves

We love gallery! John at post oak helped me and my husband find furniture for our entertainment room. He really listen to our needs and exceeded our expectations. We will be back again to furnish our homes in the future.

I bought a dinette set which turned out to be infested with carpenter bees. Customer service at Gellery Furniture is very rude. They claim to have no return policy even for placing infested furniture in a person's home. I wish could post a photo of the bug; I really think I really think you would understand better. Please do not shop here; do not put yourself through what I have been through.

AFTER GOING INTO GALLERY FURNITURE TO PURCHASE A FEW DAYS AGO, I WAS VERY DISAPPOINTED. WHEN WE FIRST WALKED IN MATTRESS MACK WAS AT THE FRONT DESK; TO SEE THE MAN ON TV THAT ALL THE COMMERCIALS RAVED ABOUT MY HUSBAND AND I ALONG WITH OUR 3 KIDS WERE VERY EXCITED! NOT FOR LONG!!!! MACK DIDN'T EVEN LOOK UP AS MY KIDS EXCITING SD THERE GOES MATT. MACK. BUT HE PROCEEDED TO YELL AT THE EMPLOYEES VERY RUDELY " I NEED SOME MORE SALESMEN UP HERE NOW, REFERRING TO THE FRONT DOOR) WE WENT IN AND THE WHOLE TIME, ABOUT 1HR AND A HALF MAYBE, NO SALESMAN OR ANYTHING APPROACHED US BUT NOTICED THEY WERE APPROACHING THE CAUCASIAN, RACES BUT NOT ONE APPROACHED. WE'D HAD ENOUGH AND DECIDED TO LEAVE AND AS WE LEFT ONE NICE HISPANIC LADY OFFERED TO HELP US AND ASKED IS IT ANYTHING OR CAN HELP YOU WITH AND i WENT ON TO TELL HER YES MORE HAPPY EMPLOYEES. SO AS WE BEGAN TO TALK TO HER SHE SD THAT SHE WOULDN'T MIND HER US, BECAUSE SHE KNOW THAT SOME OF THERE ONLY DEAL WITH CERTAIN PEOPLE AND SD THAT SHE WASN'T LIKE THAT! SO THAT CONFIRMED OUR SPECULATION THAT IT WAS A RACIAL CONCERN. MY HUSBAND AND I ARE PREACHERS AND WOULD NEVER ACCUSE ANYONE BUT IT WAS DEF. OBVIOUS! I DONT THINK MY MONEY WOULD BE WELCOMED THERE EITHER!

Pushy sales people and high prices (for the same stuff you can get a other stores). His commericals are a scam.... they make you think you going to get great deals they are really first time buyers or people who have just moved here. Because they can be conned into thinking they got a great deal. If you go there you will be pushed into buying something and paying to much for it. I will never go back. -- If I could give them less than one star I would--

I have shopped here often and have always had a wonderful experience, and the products are great and really last

High High High Prices and the people are RUDE. I will never shop there again.

This place has great deals on furniture