Vinny's Italian Grill & Pizzeria

My experience had been pretty good up until recent events. Whatever happened to good customer service? Since there are only a few restaurants located in Hillsborough,, I think this is one that gets regular business and with that in mind, their customer base may be steady. However, given the other reviews of bad customer service, understandingly so, i don t think their good standing will last long if they continue to treat their customers with disrespect. I ordered a takeout dish on my lunch break and when I returned to the office I found ingredients missing. When I called to inform them of the mistake, they asked me what did I want to do about it and I asked what they would be willing do since I could not return it, not enough time remaining on my break. The manager was then put on the phone and his reply to me was So, can t you eat your food with the missing ingredient in such a condescending way. I told him I guess I would have to if I wanted to satisfy my hunger. He then m

I love it!!!! My kids go crazy for their pizza, my husband loves the baked lasagna and for me the chef salad! We mostly do take out, but when we go in to eat we get excellent service, I give it 5 stars!!!