Vision Collision

My insurance suggested Vision Collision Haslett so I decided to get my Jeep Compass towed after the right front tire was bent hitting a curb. There were many parts damaged internally that caused the vehicle to make really loud noise. Before I pick up my jeep, I paid my deductible and signed the documents assuming everything is done. As soon as I pulled out of the parking lot the Jeep starting making some noise, I called right away & took the vehicle back the next day as they requested. Then I was told that they need to another diagnosis that will cost me $85 unless it's related to the accident. Regardless if it was related to the accident or not, any repair or body shop gives you 30-60 days or sometimes lifetime warranty in case something wasn't done properly. They made me run around auto repair service because they forgot to mention that they only do body work but works with other auto repair shops. I was so frustrated that I gave up and got it fixed out of pocket. I later found out, after speaking to one of the managers, since they don't have mechanics, they drove my jeep WHITLE IT was damaged to an auto repair service in Lansing instead of getting it towed which caused more damage to my Jeep. I would never ever consider going back to this place or suggest it to anyone else. Any auto service center I have been to has always told me that if the problem occurs in the next month or two you can bring it back and we will resolve the issue not charge you another diagnosis fee for the same issue you brought the vehicle in in the first time. I'm beyond disappointed with their lack of honestly, professionalism and blaming the problem on my insurance instead of taking responsibility for their actions.

Amazing work, friendly, great pricing, thank you Haslett team

Amazing quality of work and pricing!! I would highly recommend this place. I did extensive research on other collision companies before I had my car repaired, and I am glad I made the choice to go to Vision Collision. Their prices are reasonable, and their work is excellent! They even clean your car before returning it to you. If I have any damage to my car in the future, I will definitely be going to Vision Collision!!