More Info
- General Info
- "Michael & Son is an HVAC, Plumbing & Electrical company that has been serving Alexandria, VA & the surrounding areas for the past 40 years. We are a family-owned and operated company that has been providing home and business owners with a wide variety of solutions. Our team consists of skilled plumbers and technicians who are both reliable and efficient. Whether you have a busted pipe, a broken AC unit or a furnace that is blowing cold air, our pros can get the job done right, the first time."
- Other Link
- Category
Reviews
02/24/2020
Our furnace had stopped working, and we found this company through google. We were surprised to get same day diagnostics. I stood by while their technician looked at my system. He opened the main panel, and removed a cover for the circuit board. Once inside he did a reading that showed no power where he said there should. He was unable to locate the serial number for the unit, and could not start the system. I was informed it would be best to replace the system. He spent more time on the phone than he did with my system.
We decided to get a second opinion the same day. The second company came out, explained that the spot the previous tech checked shouldn't have power while the valve was shut. He proceeded to start my system (to my surprise), opened the top of the system, and found 2 holes in the heat exchange. He also pulled the fan blades out to look at the other side of the system. Same end recommendation, replace the system was the best way to go. He shut the gas off in the end, informing me it was a health/safety issue.
Michael & Son misdiagnosed my system, didn't do a complete diagnostic, and missed something that could have cause harm to my family, or even killed them. I called the call center to voice my concerns, they told me I would get a call in 48 hours from the technician. After that I went to their webpage to contact them, where I was told I would receive a callback shortly. Michael and son has still not gotten back to me, something other companies had told me would happen.
I recommend steering clear of this company.
Details
Phone: (757) 637-0850
Address: 2105 50th St, Hampton, VA 23661
Website: website
People Also Viewed
- Warwick Plumbing and Heating
500 Industry Dr, Hampton, VA 23661
- J R's Heating & Cooling
820 Kecoughtan Rd, Hampton, VA 23661
- Fireplace & Hot Tub Shop
3515 Kecoughtan Rd, Hampton, VA 23661
- Pro Plumbing Co
2127 W Pembroke Ave, Hampton, VA 23661
- Tidewater Service Agency
723 Kentucky Ave, Hampton, VA 23661
- Manley's Service Co
507 Copeland Dr, Hampton, VA 23661
- Air Condition Equipment Sales
105 E St, Hampton, VA 23661
- Superior Equipment Sales Inc
530 Aberdeen Rd Ste B, Hampton, VA 23661
- Preferred Climates Inc.
313 Lakeland Dr, Hampton, VA 23669
- Kearney & Sons, Inc.
1641 W Pembroke Ave, Hampton, VA 23661