More Info
The Proven Solution
- General Info
- For the past 32 years, Perma-Seal has created happy, healthy basements all over Chicagoland and Northwest Indiana. We're proud of our reputation and nationally recognized as the industry leader in permanent basement waterproofing and foundation repair solutions. Perma-Seal has helped over 250,000 homeowners achieve a permanently dry basement. We can help you too: wet, leaky basements, sinking or settling foundations, Primary & Battery Backup Sump Pumps, Crawl Space Encapsulation Systems, Sewer Backup Prevention Solutions, Basement Windows and Yard/Drainage Solutions.
- Email Business
- Extra Phones
Fax: (630) 512-0032
Sales: (800) 421-7325
Service and Warrantee: (866) 837-9227
- Services/Products
- Basement Waterproofing, Structural Foundation Repair, Sump Pumps, Crawl Spaces, Sewer Backup, Basement Windows, Yard and Drainage Solutions
- Payment method
- check, financing available, visa, mastercard
- Languages
- English, Spanish
- Accreditation
Angie's List
Better Business Bureau
- Associations
- Better Business Bureau of Chicagoland and NW Indiana A+ Rating, Angie's List Super Service Award, Chicago Tribune Top Workplace, Downers Grove Chamber of Commerce Award for Philanthropic Efforts
- Other Link
- Categories
Reviews
Stay Away!!!
Their guarantees mean nothing. They installed a window well duct system at our home improperly that resulted in thousands in dollars in damages. They agreed they had installed it improperly by installing a new one, but said the water damage was our problem even though it was caused by their poor work. Also, they will try to get you to do work that does not need to be done. Don't call Perma Seal, call a professional.
01/07/2013
Don't use these guys! They are completely clueless about any kind of water/moisture prevention. All they know how to say is "you need drain tiles and a sump!" After spending $4500 to fix my humidity problem they failed to honor any warranty or even fix the issue! Their customer service agents will run you in circles. Please, listen! Find another company and never finance anything with them!
03/29/2011
After investing $5,000 in Perma-Seal, the very first time we had a problem, they did not stand by their guarantee. We had 2 contractors as witnesses who couldn't believe it. What a complete waste of a lot of money! They talk a great game but don't stand by their work.
I’m sorry that you had a negative experience with our company. Perma-Seal serves thousands of customers each year and we do our best to treat each client as if they are our only customer - this has been our practice for the last 30 years. We do appreciate you taking the time to provide your comments and constructive criticism. Rest assured that I want to make things right. Please call me at 866-837-9227 or email customerservice@permaseal.net and I will be happy to do what I can to make you another satisfied client! Sincerely, Sara Simball Customer Service Manager
08/03/2010
I felt dumb because I didn't know what I needed for my house. My front door had a gap at the bottom and its made my utility bills higher. I was compaining to a guy friend and he said call permaseal. They were very helpful and explained every thing perfectly. Not only that but they were able to fix that and a problem with my foundation I didnt know I had.
Details
Phone: (219) 228-8403
Address: 6809 Columbia Ave, Hammond, IN 46324
Website: http://www.permaseal.net
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