Spa At 310

I've never been more poorly treated by a service industry. I had the worst spa experience! They refused to give the service I paid for and then refused to give my money back. I was totally ripped off by this salon!!! DON"T GO HERE!! The owner didn't even try to make the situation right but rather told me it was my fault! Everyone was extremely rude and pretentious. It was the first time I have ever left a spa feeling bad about myself. I would NEVER go here again, and I would strongly recommend that you don't either.

Big Sister of the Bride 07/26/2011

HORRIBLE EXPERIENCE! My sister made her appointment to get her wedding nails done weeks in advance. The appointment took multiple phone calls to set up, because the receptionist did not have her appointment book on her. THAT should have been a sign to avoid this place, but the deal was bought with a gift certificate and so she continued to try to get her nails done.

Finally the appointment was made for a mani and pedi 2 days before her wedding. TODAY she goes in to get her nails done at the appointed time, and the techinician informs her that they CANNOT DO FRENCH MANICURES during an appointment time! Well that would have been helpful information on booking! My sister left feeling terrible and the techinician and one other were rude. They refused to refund the gift certificate or provide the service that day.

I called the owner thinking she would be helpful to my sister and would be appalled at the employees treatment of my sister.... She was the rudest of all and said that if you "expected a french manicure in a regular appointment time, then you have never been to a REAL salon."

(very sarcastically) So.... the Moral of the story is DON'T EXPECT TO BE PAMPERED HERE!!!!! They will treat you terribly and act like painting a french manicure takes a genius and somehow find that as means to be condescending and ... UNACCOMMODATING!!!!!