Blaise Alexander Chevrolet Volvo

Had some work done to my van in July 2015. Blaise failed to do an alignment on my van after the work they did. Due to that the rear tires on my van wore down to the cords in 7 months time. Blaise Alexander denied any wrong doing and would not take any responsibility for the work that was done in their service dept. We had 3 other mechanics look at the van and all 3 agreed the damage to the tires was caused by Blaise not doing a realignment after servicing the van. We have made several attempts to get Blaise to take responsibility and make it right with us. The service manager Todd has lied to both my husband and I, refuses to admit there was damage to my tires, refuses to take any responsibility for the service work that was not done correctly in July, and refused to fix my van. We had to take it to get fixed elsewhere and replace 2 tires which was $367 out of pocket, plus the $300 to fix the van in July so there wouldn't be any problems. We will no longer be using Blaise Alexander.

9-8-15 Today must have been our lucky day. We stopped in after so many years driving by Blaise Chevy -Volvo in Greencastle Pa. Met with Jason Barney (Sr. Sales), and glad I did, I traded in my old hoptie. It was far from the greatest car ever and my credit wasn't that hot after some bad luck. The time they took to put us in a car that I would have never expected. 2013 Nissan with low, low miles and payments that met and exceeded expectations. Thanks and 5 Stars to staff, and God Bless, thanks again Beth & John. of Chambersburg.