Best Western

Best Western has often been one of my go-to hotels while traveling over the years, especially when my pet was with me. This Best Western in Grants, NM is the absolutely-worst one I have ever stayed in. My safety as an older woman traveling was at severe risk - someone kept moving a heavy trash receptacle to block an entry door open so anyone could enter the hotel. (I almost called the police - it was that bad.) The room was extremely dirty with a hard floor that hadn't been swept. The housekeepers had their young children with them as they cleaned (and I never before saw a housekeeper holding their handbag as they worked). Breakfast was beyond awful, including an employee doling out whatever they served as what was supposed to be hot entree. The breakfast burrito doled out (rather than let us serve ourselves like at other Best Westerns) was cold and not-edible. The same employee watched and commented on us choosing to get some yogurt, etc. I understand the need to make a profit, but this Grants, NM Best Western is unsafe for women, is frighteningly dirty and the front desk and breakfast staff treated us like garbage.

this is a sorry excuse for a motel i have ever seen and i will never come back here again..housekeeping ain't work a dime and the laundry facility here is out of order..very unhappy customer....