More Info

Brands
asko, dacor, dcs, dishwashers, gaggenau, general electric, marvel, microwaves, miele, refrigerators, sub-zero, thermador, viking, wolf
Neighborhood
SWAN
Categories

Reviews

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NP
Nicole P.

09/08/2015

Overall

Receptionist left me a message that the service technician would be at my home between 3-5. I scheduled my day around that and took time off work. I got home exactly at 3:00 and there was a card on my door.. I called and they said that the technician was early and waited at my house for 26 minutes. I asked why he would leave before my scheduled 3:00 appointment and their excuse was that they called and left me a message that he was on his way. .?? WHAT?! I recommend to everybody not to use this company.

ME
Melissa E.

08/18/2015

Overall

The technician (John) came in to look at my Samsung Refrigerator that was not cooling on the fridge side. He stood looking in the fridge (not touching anything mind you) for five minutes. Then he went out to his van for another 10 minutes. After that he came back in and told me the repair was going to cost $515 to fix. Of course, I wasn't going to pay that much for a repair when that's half the cost of a new fridge. So, just as Almin below did, I got charged $89 for nothing, no work AT ALL—he didn't even take the darn access panel off to see if all of the parts he claimed needed to be repaired actually were bad! This business seems like a total scam to me especially since they are the only ones in town who can work on most of these brands of appliances. The business should be called "Mr. I Collect $89 at Every House I Go to for Doing No Work at All, Because I Intentionally Quote an Exorbitant Rate to Fix the Appliance so that No One Wants to Pay to Have Them Fixed."

Also, at 8:00 in the morning, your work shirt should not already be stained. Take some pride in your work, Sir.

AF
Almin F.

07/17/2013

Overall

don't even bother called them told me $89 to come to tell you what it wrong with my LG wall oven than outrages price to repair took my $89 that's is a joke would not recommend to anybody they just drive round and collect $89 from people

Details

Phone: (616) 453-7463

Address: 1018 Watson St SW, Grand Rapids, MI 49504

Website: http://www.mrappliance.com

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