More Info
- General Info
- Able Electrical Services, Inc. is a full service electrical contractor providing residential and commercial electrical services.
- Email Business
- BBB Rating
- Extra Phones
Phone: (410) 761-2253
Fax Number: (410) 761-2354
TollFree: (866) 879-2253
- Services/Products
- Generators
- Payment method
- cash, check, amex, discover, master card, visa
- Other Link
- Other Email
- Categories
- Other Information
Services: Install Ceiling Fans, Electrical Wiring, Install Phone Jacks, Panel Upgrades, Electric Cable Fault Locating
GalleryView all (1)
Reviews
08/03/2012
I got the owner Doug the first time I called. He took the time to go through everything with me and answered all my questions. I have used this company twice. They show up on time, have a professional appearance and demeanor, speak English, and know what they are doing. I thought the price for both jobs was reasonable, as well as the amount of time they were at my home. I called Doug after the second job just to tell him he has earned a loyal customer. I will definitely recommend Able Electrical Service to my family and friends.
12/23/2011
The service was good, but way too pricey. He was here for 15 minutes and charged me $120!! This is what he did - probed an outlet, told me it was not my electric, but wanted to look at the dryer cable connection in the back - he removed two screws off the back of my dryer to expose the cable connection and told me my dryer was toast and that I'd need a new one. Then he asked me for a check of $120!
Seriously, that was it.
On top of that, the soonest appt was 4 days. There was no appt confirmation the day of, or the night before. When I made the appt I was told I was the first appt and he would be here between 7:30 - 8:00am. No show at 8:15, so I called and was told I was the second appt - no time was given. It ended up being 9:15.
On a positive note the receptionist, Phil was very nice.
I stumbled upon this review while online. I have contacted the customer and refunded $40.00 for the timing mix up due to a busy holiday schedule with respect to timing of the service call. I also tried to explain that there are hidden costs that customers may not always realize that drive the cost of a given service such as rising fuel cost, rising cost of employee benefits, a 13.2 percent unemployment rate. I do not know that lessens the blow but unfortunately they are a fact of every day life & business.I also advised her that we would appreciate a phone call in lieu of a negative online response that may have never been found. Being a reputable business we want feed back and a chance to possibly retain a customer. Douglas Jenkins President Able Electrical Services
05/24/2011
We had an electrical emergency one night and called Able. They dispatched a very polite technician named Russell who was very thorough, explaining hat he was doing each step of the way. He found the problem and fixed it in short order, and we were back in business. Thanks, Russell...and thanks, Able; you have a future customer for life!
Details
Phone: (410) 647-4300
Address: 217 Thelma Ave, Glen Burnie, MD 21061
Website: http://ableelectric.biz