More Info

Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Payment method
check
AKA

Happy Tails Pet Retreat

Categories
Other Information

Parking: Lot

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
NB
Nichole B.

10/13/2016

Overall
Expertise

Lillian, I wish I was able to respond to your review directly. I apologize you had a poor experience. I do not remember your dog off the top of my head from last summer. It is very busy during the summer months, we have 20 kennels and yes sometimes we can get 25 if a few have multiple dogs. Depending on the group they can be noisy. We keep very structured hours to alleviate the noise and stress which works very well. Best wishes in the future, there are many lovely kennels in our area. Nichole

LK
Lillian K.

06/30/2015

Overall

I just had my dog boarded here for a week for the first time and I did NOT like the fact that my dog's fur was matted and that I was told 25 dogs had been boarded while she was there. If I'm mistaken the place is not big enough to hold that many dogs unless they were doubled up by choice. I paid for "special" accommodations but what I saw was a concrete wall with a cot and INCREDIBLE barking. It may be that other kennels are the same with noise level but this is not a "retreat" as far I'm concerned. Perhaps my dog liked the commotion with other dogs and the noise. She was healthy and happy to see us and for that I'm grateful. I'm looking for alternatives.

anonymous

05/31/2012

Provided by Superpages
Overall

Thank you for being there Happy Tails! We just moved to the area and had never boarded our 10 y/o poodle Jake before, but after a medical setback we knew we needed a place to rely on in emergency situations. The website was so informative & the facility looks exactly like the pictures. We love the personal attention we receive. It is so nice & probably cleaner than my house. We couldn't be happier....great job!!

anonymous

02/05/2011

Provided by Superpages
Overall

Finally able to go on vacation! After our dog was diagnosed with diabetes and needed insulin, we never thought we could go away again. After meeting with Nichole, we felt very confident in leaving our boy Bailey. The kennel was so clean and felt so safe & secure. We did an overnight trial, and loved the honest feedback we received. We actually look forward to traveling now!

anonymous

05/29/2010

Provided by Superpages
Overall

After searching for a kennel in our hometown DC area, and having no luck, we decided to bring our dog to the Rehoboth area with us over Memorial Day weekend. We found Happy Tails website online and were so excited. Happy Tails was accommodating for our last minute request and very friendly. Their Sunday hours are a plus too. The facility is clean, and has such a warm, personal atmosphere. We loved the larger room sizes, and our dog was very relaxed upon pick-up. Now we can travel stress free!

anonymous

04/09/2010

Provided by Superpages
Overall

We have never had a more pleasant kennel experience in this area. Before we found Happy Tails we thought we would never be able to go on vacation again. Now we love to travel and feel so confident while we are away. We have no worries!

anonymous

07/19/2009

Provided by Superpages
Overall

Happy Tails is by far the nicest kennel in the area. It was a well needed addition to our community. It is such a clean facility. Our two cats were boarded in a "villa" for two weeks and just loved it.

anonymous

06/28/2009

Provided by Superpages
Overall

Happy Tails is the best place around by far! Our Bichon Katie had her own private room with a TV playing Animal Planet the entire time. She loved using the doggie door to her own covered area during the day too.

anonymous

06/09/2009

Provided by Superpages
Overall

Our dog Maggie loved staying at Happy Tails, Nichole was so sweet and made us feel so comfortable. She even e-mailed us pictures of Maggie while we were away!

anonymous

04/09/2009

Provided by Superpages
Overall

Great new facility! Our dogs loved it, they didn't even want to come home.

Details

Phone: (302) 856-7900

Address: 19330 Shingle Point Rd, Georgetown, DE 19947

Website: http://www.happytailspetretreat.com

People Also Viewed