Cheddar's Scratch Kitchen

We eat there frequently because the menu offers a huge variety and everyone can find something he likes. Service is usually very good and the food freshly prepared.

Have been to this location many times and usually am quite satisfied but after tonight we will NEVER be back! The food was mediocre, at best, even their usually spectacular onion rings were far greasier than normal. The service was far from what we usually get, our waiter made minimal contact with us, and what we saw from the rest of the waitstaff was APPALLING!!! The hostess apparently knew the table sitting next to us because she kept EATING OFF THEIR PLATES AND DRINKING THEIR DRINKS!! Tell me how that is acceptable?? For all any other observers knew it could have been an alcoholic beverage!!!!! The waiters and waitresses not waiting on guests were leaning all over the hostess station, talking and laughing and having a grand old time. I even saw a waiter SKIPPING through the restaurant and management was NOWHERE TO BE FOUND!! As a former restaurant manager, had this been my shift, several of the waitstaff would been sent home PERMANENTLY!!! I can understand that the weather slowed down business, but if there's time to lean there's time to clean!!!!
Overall, I am supremely unimpressed by the childish and lazy appearance of this establishment's waitstaff and the lackluster food and would strongly discourage anyone thinking of trying this place out!

Best thing that could happen in Gainesville. General

Manager is very good at circulating in the restaurant and chatting with the customers. He seems to have good control of everything going on. We are so glad Cheddars is here.