Dry Clean Super Center

I was a customer of this location and have been for the last four years. I dropped off cleaning there every week during those four years. A couple of months ago they called and told me a shirt had a rip in the left arm but noticed it after they cleaned it so they were not sure when it happen. I talked to a girl there who knew me and she said she could give me a credit for the cost of the shirt. That was fine with me. I continued to drop off my cleaning each week. Last week I got a call from them stating three of my shirts had rips. When I got there they were all ripped in the same spot (left arm just below the elbow) and in the same direction and roughly the same size. The girl (a different one) stated she just pulled them out of the bag and noticed they were ripped. I stated they were not ripped when I put them in the bag and that this had happen before. She stated she pulled them out and they were ripped. I told her I knew they were not ripped when I dropped them off and it was odd they were all ripped in the same place the same way. She again stated the exact same thing. She was not going to say any more no matter houw long I talked to her. She did not offer any other options or even mention that she would talk to the manager. Maybe my $40.00 a week business is not much to them but add it up over the upcoming years and it does start to add up. If she would have just made even the slightest effort to see it from my side I may still be a customer of this business, but their short sightedness and deteriorating customer service has lost me for good.