Crazy Bernie

The most cheapest furniture ever !!! Better off going someone else just heads up!!! Very disappointed in my sofa !!! I only had it for 2 months and I'm already going to buy a new sofa !!

I've never experienced negativity at Crazy Bernies. Judith has always been pleasant, Crazy Bernie himself was there and very customer oriented. The sales rep yesterday told me things I never knew about furniture as far as what to look for in a well built couch. He did not pressure me to buy anything or rush me out at closing time.

My mother explained how we were told it was brand new but Judith begins to rudely interrupt her and explain she never said that even though she said "how could we expect to buy a new couch for $200, since we are so CHEAP we should just shop at Costco." my mom demanded then to speak to the owner. Judith had Bernie's wife call us. She called from a restricted number and blindly defended her employee who lied to us multiple times. We Judith was confronted on selling our first couch we originally picked up she lied again saying that never happened and that "we hear what we simply wanted to hear." This arguing went back and forth until she said she will refund our money if we brought it back but refused to pick it up for us and said we just have to rent a U-Haul again. She spent 45minutes screaming on the phone and never once apologized for their "misunderstanding" and gave us horrible customer service. I saw another YELP! user who had Bernie himself comment on their post with a very heavy attitude. I am taking this to the BBB as well as Fresno Bee. I don't think anyone should spend their time and money being lied too and then having a company not honor their word.