Chrysler Dodge Jeep Ft Walton

Buyer beware! I purchased a 2018 Ram Crew Cab last week at this dealer. I requested to only see trucks with a V8 engine, crew cab, and a regular bed as my minimum requirements for purchasing a truck. A few days later I was loading something in the bed of my truck that was 6 feet long to find out it wouldn't fit because they sold me a short bed truck. When I called to ask what my options were to fix this I was told that there is no type of return policy. And that my only remedy would be to shovel out more money to purchase a Bed Extender which would make it the length they said it was supposed to be in the first place. In the end I heard a lot of "I'm sorry" and "there's nothing we can do". But that doesn't change the fact that I'm out over $30,000 s for a truck that doesn't meet my needs. If you must buy a Chrysler Dodge Jeep or Ram I would try Crestview first they may care more about their customers up there.

Bad Service It took them 6 Days to find out my heated seat modular was bad causing my electronics to go out then I went back because my modular was falling down from under the seat they just pushed it up after my car was there for 1 hour and I had to go back 2 more times for that same thing. another thing is my car came with 4 free oil changes I had 3 and sent my wife there for the forth and they said its a month too late and she has to pay so they charged her 74.20 for it. I'm mad at my wife for paying for it but I'm angry at the dealer for telling my wife she needs it which she don't speak very good english

DO NOT USE THIS COMPANY! Service is terrible. I just paid $3800 for a new transmission in my 04 Murano with 108k miles got in it and it drove just like it did before. It needed a $200 Cam Shaft Synsor. Service has no idea what is going on

I went to have some service work done when my car broke down on vacation and was stuck there 4 hours for a 30 minute service. Do use the service department at this dealership....If I hadn't asked about the status of my car I never would have gotten out of there. I asked about the status and the receptionist said it was ready except the paperwork. Ten minutes later the lady from the service dept. asked if they had called with the price to fix the car. (No they didn't call) I said go ahead the $300 was ok. I was then told that the car was apart and it would only take a few more minutes. Well a few minutes past and I was finally told my car was ready. The only problem with this story is the complete lie that I was told. I had seen my car drive out of the service dept. approx 1 hour before I asked about it. I thought it may be a test drive. Well shortly after that I walked around the lot and saw it setting on the side of the building. I never moved again. Even when I was told it was apart and was about to be finished. It was already done and I was wasting my time at the beach even further. Stay away from the Fort Walton Lee Dealership. The girl may in service lies.