Studio RK Salon

Ohh my gosh I was there for about 6 hours w/ Amelia I was absolutely amazed by the results I went from completely black hair to a beautiful balayage and she was able to leave my hair looking healthy. She ensured to make me feel special stayed with me until almost 11 pm, her two associates worked very hard and always made sure was wasn't needing anything and all my requests were pleased, I loved loved loved the atmosphere they have a no children policy which I personally loved every salon I've been to there's always a kid crying and it kind of just ruins the vibe I'm trying to get when I'm getting pampered ( don't get me wrong I love kids I just like some me time) also the price might be a little bit high for some but literally you get what you pay for this a very high class salon, they treat you like a princess, every single girls that walks by you has a contagious smile, Amelia was very understating with everything I wanted the fact that she did not care how long she was staying until I was pleased meant the world to me and her associates were very patient with me, I kept moving and they had to keep coming back to fix me over and over again with a smile no attitude, I adore this place going back again! Definitely recommend it!!!

I paid for hair services on 12-15-14, I called RK Salon to notify them that the treatment and service did not work after the required waiting period of 4 days to not wash my hair to retain the product. I was advised to make an appt for a consultation with my hair technician, I went to consultation where she verified it didn't work and said that ," it was probably due to not enough product being used," which made since as I had the same treatment twice at another Hair salon within the last 3 years with wonderful results. I was advised to schedule an appt to have it redone by my consultant. Upon calling to schedule the appointment they were blocking out a smaller time frame and hours different from the treatment I requested and had paid for, when I asked what the difference in time was I was advised it was for the lesser costing and lesser lasting treatment. I advised I wanted what I paid for and requested for my technician to call me. Upon receiving her call she advised this is what she was advised to do, I stated this was not what I requested and already paid for and I asked for a manager to return my call. I received a call from Pam on 1-22-15, where she stated she was not willing to do the treatment I paid for and only willing to do the lesser lasting and lesser costing treatment, I asked If she would refund the portion I would have overpaid for and she said no. I advised her verbally I was not accepting this as I wanted what I asked for and already paid for. I also followed up our conversation with a certified letter sent on 1-28-15 and received by RK Salon on 1-30-15. They have no made contact with me to make this right. I have followed up with complaints to the Florida Department of Agriculture and Consumer Services along with the BBB due to this establishments continued efforts to not make this unfortunate situation right.

everyone's nice, awesome quality styling, clean