More Info
- General Info
- At Peeks Floor Co., we offer a diverse range of flooring options, including plush carpets, luxury vinyl, hardwood, and more, each characterized by impeccable design and durability. With over three decades of experience, we ensure a quality selection and tailored solutions for various styles and needs. Our five showrooms in the Dallas-Fort Worth area provide a platform for customers to visualize and select the perfect flooring for their spaces. We also offer efficient installation services, expert advice, and a blog filled with inspiration and tips on flooring maintenance.
- Email Business
- Payment method
- amex, cash, financing available, master card, visa, discover, check, debit
- Location
- Robertson's Creek Shopping Ctr
- Neighborhood
- Robertson's Creek
- Other Links
- Categories
Reviews
04/09/2018
I would strongly consider manufacturing my own flooring before using Peek’s ever again; what a horrible experience! We used Martha because we were referred her from a family member. Her customer service and communication is without a doubt the worst I have ever experienced. When it was all said and done, she overbid our LVT install by 550 square feet and then wanted me to pay for the restocking fee (25%) and shipping for us to return the unused material. Not only this, but she lied to her boss that she had me confirm her measurement; this in itself should tell you the kind of person you're dealing with. She lied to save face multiple times throughout our transaction. I emailed (since she wouldn't call or text back) describing the mess up and she never responded...even after I sent a follow up email 3 days later. I began talking with her bosses about the potential return it took them a month and a lot of headaches to finally agree to refund the the unused product. What a mess!
Details
Phone: (972) 539-1933
Address: 5701 Long Prairie Rd, Flower Mound, TX 75028
Website: http://peekscarpet.com
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