Emerson Dental
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Primary: Dentist
Sub-Specialty: Primary Dental Care,General
Additional Specialties: Dentist, Dental General Practice
Insurance: Delta Dental PPO, Delta Dental Premier
06/28/2010
I got some fillings done and Dr. Nguyen's husband was very rude to me when I paid my balance and just talked over me, ok I can deal with that, rude, and not at all what im looking for in a family dental office BUT My mom actually got a denture, and it just keeps falling out... mid sentence and the denture falls down. They keep having her go back to "fix it." Dr Nguyen's husband was telling her she can not have a refund because of the cost to do the denture... really, when you pay that much it should be perfect. We unfortunately had to find a specialist and start over, it is now perfect. We found another dental office for any other needs as well. Dental is way to expensive to have to be so disappointed.
I am sorry to find out that you're not happy with our service at Emerson Dental. We highly promote to customer service and it should not be this way. If you can kindly response to my email with your name and your mother's name, I will resolve this matter and you don't have to be disappointed in this public review in which does not solve your problem or give your money back.
06/26/2010
To start off with when I walked in I was greeted and it seemed to be a nice establishment, it was not until my second appointment when I had to get a crown, I was very uncomfortable with the tension between the dr. and staff. The dr. seemed very on edge and she just kept saying "this is a tough case, so we don't have to pull the tooth" I start thinking my lord, is she ganna pull my tooth!! the more tension, between the dr and assistant meant more rough work! VERY rough!! I was thanking my lucky stars when the crown was done! When I went to leave I paid my balance and the man that works there was very persistent about me making another appointment for a few fillings I need. He did not seem to want to take "I will call you to make the appointment" Just to much pressure and not a pleasant experience. All the ladies seemed very nice, I just would not go back, it stressed me out.
We are , at Emerson Dental, hoping that your tooth is in normal condition after all. Dr Nguyen is very serious when it comes to critical cases. Emerson Dental'staff is committed to help our patients to understand and complete the doctor's treatment plan. When it comes to dental treatment, the longer you wait, the worse it gets.
Phone: (253) 565-2895
Address: 1339 Alameda Ave, Fircrest, WA 98466
Website: website