More Info
- BBB Rating
- Extra Phones
Phone: (703) 641-0763
Fax: (703) 641-0763
- Brands
- BMW, bmw, cooper
- Payment method
- amex, cash, discover, master card, visa, all major credit cards
- AKA
Mercedes Benz Fairfax Service Center Independent
- Other Link
- Category
- Other Information
Wi-Fi: No
Parking: Garage
Bike Parking: Yes
Attire: Casual
Takes Reservations: No
Outdoor Seating: Yes
Reviews
05/28/2009
Provided by SuperpagesWhile competent in performing work, they lack any semblance of customer service and customer relations. I was constantly frustrated with how they dealt with me any my car. Findind out specifics and getting things done was like pulling teeth. I continually felt like they just wanted my money and were not interested in my satisfaction and happiness. I expect any shop to which i bring my car to be able to competently perform the work, but what sets a service shop apart is how they treat you and how painless the process is. This process was miserable. A friend dropped me off to pick up my car, and in the 40 minutes it took to get my keys (yes, it took that long...i had even already paid!) he decided that he "would never bring his car there in a million years." Find another shop, you'll save yourself mountains of frustration.
Details
Phone: (703) 560-1700
Address: 2850 Prosperity Ave, Fairfax, VA 22031
Website: http://www.fairfaxservicecenter.com
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