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General Info
Caliber Collision didnĆ¢??t become the nationĆ¢??s leading collision repair provider by accident. With our team of highly skilled certified technicians and state-of-the-art equipment, we are committed to excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know youĆ¢??ve made the right choice, and the first step toward Restoring the Rhythm of Your Life.
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amex, check, discover, master card, visa, all major credit cards
Neighborhood
El Cajon
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Andrew S.

08/29/2018

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Avoid this place at all costs.
I had minor damage to my car from hitting a semi truck tire tread on the freeway. All cosmetic damage, nothing broken. My insurance recommends Caliber and made everything sound so easy and great. After 2 weeks I'm told my car is ready to be picked up. I put a lot of trust into somebody or a company that is supposed to know what they're doing. There was dust on the car and everything looked pretty good upon quick inspection.
I get home and notice that a cover plate on my driver side door was broken off. All the damage is to the passenger side. I go to the passenger front door and notice that the door interior panel is off by an inch or more. Somebody thought that if they pushed hard enough it would go in. Well, they broke the door panel, left the gap, installed it completely wrong and figured that was good enough. After that, I pulled the door panel to find the weather sheeting inside was installed improperly and they got the black mastic that holds it in place everywhere.
Now, I start to wonder what else they screwed up, so I took the car to the car wash and started my inspection. They broke the Ford emblem in the front, screwed up the headlight with the buffer, broke a plastic panel under the hood, used a pry bar or screwdriver to remove the rocker panel which damaged the paint on the body and broke the rocker, painted dirt into the rear bumper, paint runs, orange peel, broke the retaining clip on the headlight harness, left overspray inside the doors, gas cap and hood, scratched the roof, the rear bumper and insert, dropped the front bumper after painting it, didn't install the fog light bezel properly, scratched the steering wheel, and forgot to put body plugs back in.
6 weeks in total my car was in their shop. 4 weeks with a punch list of problems they caused.
In a nutshell, do not trust this company to work on your car. If you are a car guy like me, you will not be happy with the quality or the clowns that work here.

Details

Phone: (619) 442-6135

Address: 1375 E Main St, El Cajon, CA 92021

Website: website

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