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JC
James C.

08/17/2016

Overall
Expertise
Service

Fantastic job. Kevin did our fence and several of our neighbors fences. He also did our HOA's fence, which was a huge project. I've yet to hear anything but praise for his work.

SN
Steve N.

08/06/2015

Overall

Executive Summary:



KG Fence Built what appears to be a nice looking fence. However there were a number of things damaged during the construction of the fence. Kevin, owner of KG Fence didn't take any responsibility for repair of these items, and thus their repair time and cost were left up to me, the homeowner.



1. Kevin's team cut the Sprinkler System electrical wiring



2. Kevin's team cut a PVC Sprinkler line in half



3. Kevin removed a 35 foot section of Sprinkler but didn't replace



4. Pool Deck Overflow Drainage and Pool Overflow Drainage lines damaged



5. Pool Retaining wall was damaged and not repaired



All in all, I spent $1,096 repairing issues caused by the build of this fence on my property. I expected that KG Fence would repair the damage his team caused however, Kevin never called me back after he received payment.











Nitty Gritty Detail:



One thing I noticed while the build was taking place is the Post Holes were dug then the hole was filled with water and then a bag of concrete was dumped in to the hole instead of mixing the concrete in a wheel barrow like it was stated would be done when we discussed the fence build prior to the actual build.



Kevin's team apparently cut the electrical wiring on my sprinkler system when the fence was built. This meant that none of my 8 sprinkler system stations worked. Kevin was aware of the sprinkler problem prior to his leaving with the final payment.



As a result of the electrical system damage caused by the fence build, I had to interview a few sprinkler people and then hire a person to locate the wire that was cut during the fence construction project. The first person I hired couldn't locate the problem and ultimately didn't charge me for his time, the second person did locate and repair the issue and charged $200 for the repair.



Once the electrical system was repaired, I had the system tested. Just to ensure the system was working properly. Unfortunately the Fence team also cut a PVC line in half when they were installing posts on the east side of my property. I had to schedule another time for the Sprinkler person to come out, they canceled on me 2 times, so I had to contract with another sprinkler person. They came out and had to do a large amount of digging in order to resolve the issue they charged $250 for this repair.



Once the severed PVC line was repaired, we resumed testing the sprinkler system and found that the 3 sprinkler head section Kevin took out in order to lay Electric Gate Concrete pad was the Next issue to be repaired. A couple more canceled appointments later I decided to perform the installation of the 35 foot worth of damaged sprinkler line. The PVC, sprinkler head, PVC Cement purchase was $146. (material is purchased - repair pending me finding time to finish the repair)



Once the sprinkler system was repaired I had to repair the Pool Overflow Drainage and Pool Deck Overflow Piping which were also cut when the Fence was installed. With all of the rain we have had it took a number of months to buy the material and dig the necessary trenches to resolve this issue. The cost of Material to resolve this issue was $100 and several trips back and forth to Lowes in order to get the correct parts.



The final issue was the pool retaining wall that was damaged during the Fence build. I hired a Brick and Mortar person to resolve this issue and the cost is estimated as being $400.



All in all, I spent $1,096 repairing issues caused by the build of this fence on my property. I expected that Kevin would repair the damage his team caused however, Kevin never called me back after he received payment.

Details

Phone: (972) 977-4215

Address: 281 Simmons Rd, Double Oak, TX 75077

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