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CA
Chris A.

08/31/2019

Overall
Expertise
Facility
Professionalism

Got in and out very quickly. Staff was knowledgeable and very friendly. I would use this facility again in the future.

CS
Cassie S.

07/10/2016

Overall
Professionalism

My husband came for an inflamed jaw. He asked the woman at the front desk why he had to fill out his information, since he's been here a couple months ago. The woman at the desk said, "if you don't like it, go somewhere else!" VERY RUDE! DO NOT GO HERE!!!!!!

TJ
Timothy J.

02/11/2016

Overall

after reading the reviews on this site, I couldn't believe it. I went to the urgentcare in diberville and was given EXCEPTIONAL care, they took care of me and made me feel welcomed. front desk staff was very friendly and professional and the provider that I saw was very caring and took the time to explain everything. I WILL be coming back to this facility!

TD
Theresa D.

08/20/2015

Overall

If I could give less than one star I would. I brought my son here to be seen in May. The DR came within 3 feet of my son and said he had spider bites. Amazing to see how he could diagnose him in less than a minute standing across the room. As though that were not enough the charged me out of pocket at the time of service close to $100 and then billed my insurance as well. I found the error when I received my EOB discovering they had over charged me. I have been calling them for a month and 1/2 and YET to get a straight answer. Their so called supervisor has supposed to have contacted me multiple times and even after attempting to call her number directly since I can't seem to get a call when the clerks relay the message I still cannot get her on the phone. I was given excuses from the billing department about how sometimes the people working the desk do not pay attention and also about how they were in the process of switching systems. NONE OF THIS MAKES UP FOR THE LACK OF SERVICE I HAVE RECEIVED REGARDING THIS ISSUE. They had no issue flopping their hands out to collect money for the sub par medical service at the time and managed to have absolutely no trouble billing my insurance. It seems to be a very different story now that they owe me money though. I do not recommend this place.

CF
Cindy F.

03/18/2014

Overall

This place is terrible. The billing department SUCKS! I have insurance but they couldn't get the fax to go through to verify it. Now that it's been 3 months since the visit they still haven't filed the insurance. They have their money so they don't care.

Overall
Ridiculous

I have been to his place numerous times. They are unprofessional on every level. A the beginning of the year they would not see me until I paid them $175 dollars because of the new year. My husband paid them cash and a receipt was written. Well 8 months later I'm told they have no record of the receipt book and I owe $200. I have insurance! After talking with or lady I'm told I do not owe and then talk to another and am told they are under new management and no one that used to work there does anymore and I do owe. I am livid because they obviously had this scam going on after checking all the other reviews! Very disappointed.

kanesavell

07/31/2012

Overall
Don't waste your time or money...

Don't waste your time or money. I feel like they didn't listen to me and rushed me out of the office with no antibiotics for a sinus infection??? Got to Pharmacy to get the nasal spray prescription filled and even the pharmacist said that this place is a joke. I live out of town and will have to go to my family doctor and pay another copay now when I get home. Cannot believe they are even in business.

dbpissant

10/18/2011

Overall
I had a sore throat and came i...

I had a sore throat and came in late to be seen. They got me right back and was nice. I will be back.

rockon2011

06/21/2011

Overall
I received the most outstandin...

I received the most outstanding customer service from their staff. The nurse practitioner was great and was able to take care of me. What a wonderful urgent care center, I would recommend it to anyone.

Details

Phone: (228) 354-0022

Address: 3661 Sangani Blvd Ste E, Diberville, MS 39540

Website: http://www.urgentcare.com/clinic/2411/mhm-south-mississippi-urgent-care

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