Volusia Animal Emergency Clinic

I really had an awful experience at this clinic. We brought in our mini daucshund Cody, who was 7 years old, on new years eve at 11pm after he wasn't eating and was having a hard time breathing. The wait to see the vet was hours and the receptionists and vet techs were rude and treated us like trash. When we finally see the vet they take some blood work and explain the Cody is basically dehydrated and needed to be on fluids overnight and that would cost $600, I asked them if that would make him better and the vet tells us, yes, this should definitely get him back to his normal happy self. The next night they cal when we are about to drive and pick hi up and tell us (even though I spoke to someone in the morning and was told he was doing much better) that Cody needed to stay another night and it would be an additional $300. I just wanted my dog to be ok so of course we did that. We picked up Cody in the morning and was told he wasn't improving and we needed to go to our regular vet right away, which we did. Our amazing vet, Dr. Cohen, told us that Cody had severe diabetes and he was in a lot of pain, and it wouldn't be something we could fix and he needed to be put down. So not only did almost $1000 vet bill do nothing to help our dog (which they knew it wouldn't) my sweet boy had to spend his last 2 days on earth away from his mommy and sisters, scared and alone. DO NOT BRING YOUR ANIMALS HERE!

We were placed into a horrible decision this morning. Our beloved pet of 17 years health had reach failure. His life had become painfully and we were placed onto deciding to end his life. nThe staff at this hospital showed us the camphionship & caring we needed to endure this event. I will always be grateful for their companion.



Starr Collins Daytona Beach