Suds USA Express Care Carwash

I never had a complaint over the many years I have used them. Free wash with your oil change too!

Their machine tore off a piece my truck. 2 calls and 2 promises to call me back. Didn't happen. I went down there and they found it but it was broken. The manager told me I could glue it back on. Never again.

I took my car to Suds for a simple car wash on my way to buy groceries. I arrived at 2:01pm according to the receipt they stuck on the window. I watch a guy wipe down my car a little and walk away twice and come back and wipe it down a little more. After he left the third time he never came back. After 10 minutes my son and I walked over to finish cleaning it ourselves like I saw a number of other customers doing. Finally one of the women working there came over to work on the car so my son and i went back and sat down. After one hour of waiting and watching other cars that came in after me leave, I made the mistake of asking to talk to a manager.



I never got his name, but he was a short rude little guy who proceeded to blame me for my car not being cleaned yet, because it was too dirty. He told me he will take care of it, I replied "yes you will". With that the little guy lost it he said "what did you say", I responded with "yes you will". He then informed me I was ugly and fat. He made the person that finally was working on my car to stop and not do anymore and he told me to get off of his property. This guy is such a joke.



He is a scared little man that threaten his customers when they question the service they are paying for. I wasn't asking for a refund or a discount, I just wanted my car finished so i could go to Kroger. I ended up doing the final detail to my last wheel myself and all the while he is telling me "that is not mine and I can't use it". What is he twelve years old? Finally at 3:22pm we left SUDs, a place I will never go back to even for a free car wash.



What a worthless place with a juvenile owner, at least he told me he owned six of these places and was very successful. What a guy. Tell your friends its not worth it, go anywhere else and save yourself the heartache.