Craft & Sewing Box

My brother PE770 had a locked up hand wheel that, try though I may, I couldn't fix myself. I held my breath fearing repairs in a shop would cost me a bundle but I had to 'bite the bullet' and so off to Craft & Sewing Box at 132 Pickwick Ave. in Colonial Heights, Va., I went. Mind you now that I brought the machine in, half taken apart (from my attempts at the repair) with a bag of screws and parts in it. Within 3-4 days tops a gentleman, who I believe was named Bill, called to tell me my machine was ready. The cost of the repair was more than reasonable AND the machine actually works better and more quietly than it did when it was new!!!! Thanks for your GREAT SERVICE!!!