More Info

Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Phone: (309) 716-3064

Phone: (309) 799-8878

Phone: (309) 799-3351

Phone: (563) 529-4201

Brands
chevrolet, equinox, ford, honda, hyundai, impala, jeep
AKA

Bastian's Auto & Credit Outlet

Other Email

Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
TA
Tonia A.

01/05/2017

Overall
Expertise
Professionalism
Selection

Mike with the beard at bastian car outlet is really awsome dude. He will help intil he gets you in your new or used vechical. Very friendly mike with beard . thank you so much . i love my new envoy. So i suggested if any one needs help with a vechical . Go see mike with the beard at bastian car outlet in coal valley..

JK
Julie K.

11/01/2016

Overall
Expertise
Professionalism
Selection

I would like to say I have done business with Bastins for a few years now and haven't had a problem with. They helped me build my credit up and got me my 1st truck. I traded it off a year later to upgrade and they helped me out once again. Mike is the best salesman in the QC way to go Mike the guy with the white beard..... I actually just traded my car in for a 2008 Equinox which I drive for 3 months and it had some problems so I went to Mike and he put me into a newer one with no problem now most car lots would never help you out like that Mike has helped us out with keeping our payments low and vechiles upgraded thanks to Mike and all the guys here

cgluck

03/13/2013

Overall

I agree with Jemeren. I would give a zero. And my name is posted here. Christopher G



When I stumbled upon Bastian's Auto Outlet I knew this was going to be a good experience. I had no credit nor credit history. I browsed a few cars when a sells man approached me. He helped me pick out a car and even gave me a great deal. He let me break the down payment into two payments. But after about five months my car started to act up. Found out that the power steering pressure hose was slit sometime before I got the car. I thought it was no big deal except that the part was very costly and labor was even more. Then a while later the car started to overheat. I paid over $500 to repair the radiator and some other minor flaws. Then the car was still broken, and became inoperable. After talking to the sells man that sold me the car he told me he would be happy to help me either fix the car or get a new one. Well, it has been almost a month now and the car is still sitting in their lot broken. Very unsatisfied with the help thus far. If anything changes I will edit this post. UPDATE----- Well it's been over two weeks since I last reviewed. No changes made yet to my car. I went there today to see what they were going to do. They did not give me any information since my co-signor was not there. Kind of shady -.- Welp they will not help what so ever. So now I am stuck making payments on a car for the next four years until I have enough money to buy a new engine. Would not recommend this dealer to any one. Have already told about 20 people about this business. If you do however plan on buying a vechicle from this dealer I strongly suggest you bring a master mechanic to check the vehicle.

Details

Phone: (309) 799-3350

Address: 106 E 1st Ave, Coal Valley, IL 61240

Website: http://www.bastiansauto.com

People Also Viewed