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KK
Keith K.

04/10/2018

Overall
Professionalism
Promptness

DO NOT USE THEM! All of the issues and problems are not worth the savings of using this place. It took over 3 weeks for my order to ship.

AB
Andres B.

04/13/2015

Overall
I wish I had read these review...

I wish I had read these reviews before using this company. I ordered some brochures to be printed and they messed up when cutting them but still shipped them to me. When I received the order I called them and let them know that it did not come out properly. They told me that the machine they use sometimes makes it come out messed up. I asked them if they could reprint them since it was clearly not what we thought we were paying for. They told me to go on their website and click on a small link on the bottom of their page that basically states that your product may come out incorrectly depending on the shape of your design. They told me that all they could do was make me buy the product again with a 20% discount. Why would I give more money to this company? The 2 people I spoke with were rude. They did not let me speak with their supervisors. When I sent the design someone should have gotten back to me and told me that my design may get cut incorrectly. I would have happily changed it. Instead they took my design, printed them incorrectly, and told me to re-buy them. A printing company should not have trouble printing any kind of design but PressEx does. The responses to the reviews below show you how rude they are. I am not a competitor and I have my real name on here.

maria.ortenzio

01/07/2013

Overall

I have been using Pressex Print for over a year now and I am consistently very pleased with the service and quality of the product-I order postcards for direct mail. The staff are very friendly and accomodating.

reviewbyme1122

05/05/2011

Overall
Do not use. I submitted a two...

Do not use. I submitted a two-page/two-sided PDF to print and they only printed one-page/one-side. They admitted it was their fault but would only issue a credit to my account and not a refund. Why would I want to print with them in the future if they screwed up this order? They won't let you talk to anyone but the person that answers the phone and do not return phone calls. DO NOT USE THEM!

claimed iconBusiness Response10/02/2012

Completely unfair. Anyone who uses our company knows we cater to our clients. What do you mean you can't speak to anyone who doesn't answer the phone? Who did you expect to speak to? Every order placed is checked by a real person, if you submitted a 2 page file you would have received a 2 sided product. Since you didn't use a real name, I can only assume you are a competitor. If you are a real client, call us and explain to us what you think happened. We satisfy ALL clients, if you had a real issue we would have gladly handled it for you.

This listing has been claimed by a business representative.
consumer9404

02/06/2011

Provided by Superpages
Overall

Lousy print work. No customer service. Apparently after they filed for Chapter 11 they went downhill. They don't care about the work they do for their customers, they just want our money. Don't waste your money or your time. The work is completely unprofessional. Unusable to pass onto your customers. F- rating

consumer9404

02/04/2011

Overall
PressEx Print PressExprint.com HORRIBLE Company/services

This company used to do good work. However, apparently after they filed Chapter 11 in 2009 this has changed. I think they must have gotten rid of their quality staffing and instead are using staff that doesn't know what they are doing. This was what I have experienced.

Not only was my print job bad, it was so bad that there is no way that I can pass this along to my customer. Their excuses don't fly. I am a business owner that deals with CMYK and RGB on a daily basis as well as screenprint clothing, So I am well versed in color reproduction. In addition to their work being shotty, they have extremely poor customer service. In fact, you could say NO customer service. Unskilled and rude.

Don't waste your money.

Find a decent printer.

PressEx is not .

claimed iconBusiness Response10/02/2012

Dear Anonymous- based on your lack of specifics I am guessing you aren't really a customer. Anyone who uses us (and there are over 20,000 businesses that do) knows that we are never rude and bend over backwards to satisfy our clients. If you aren't a complete fraud, why don't you use a real name? Better yet, call us and be specific about what your problem is. A printing expert such as yourself can surely provide some detail as to exactly what your problems were.

This listing has been claimed by a business representative.

Details

Phone: (727) 299-8500

Address: 12910 Automobile Blvd, Clearwater, FL 33762

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