Cheddar's Scratch Kitchen

I was greeted by a gentleman named Windle and he was Fantastic! The food was excellent, the service was excellent and Wendle was so welcoming.

We love the food here. We've been quite a few times. I always get a second meal with the amount of food you receive. The service is slow. Always have to flag down someone to get something and last time we were there we were sat right by the servers break tables. They were loud and inconsiderate of the guest. They also didn't know how to bus their own table. It was a mess. The manager came back and all she was worried about that whoever was back there was actually on break.

It doesn't take long for the person answering the phone to get argumentative. I think it was the manager but she wouldn't be quiet long enough for me to ask.

We will not being going here again. We had poor food quality and the service sucked. The employees were playing at a table behind us and a bust boy leaned all over our table to find out what we're doing . Ugh ... Never again

I think our waitress didn't like Hispanic customers. Everyone around us ordered after we did. We left after the manager showed us he didn't care. This was at the Clarksville, TN Cheddars

My family took me to Cheddars for my Birthday, and I loved everything about it. I had the Country Friend Chicken, and it was the best chicken I've ever had. The price was shockingly fair and the service was amazing. The wait time wasn't nearly as long as I had heard. We were seated within 10 minutes which was very reasonable. The only issue I had was a small mix up of beverage. I loved it, and Highly recommend this place.

Food was great and you get a lot for your money. Very long wait, though.

I will make it short and sweet, bad service and horrible food. It was a waste of time and money in my opinion. I only give it 1 star because the site will not allow no stars as an option.

I will not be back. got there early before the crowd cause me and the husband was going to the movies. needless to say we didn't make it. I think they had to go out back to kill the cow and walmart for more lettuce.

Dec.24,2013

Took my kid to Cheddars for the first time and the service was terrible. I have been their before when I they have been slammed and my wait has never been long. We had to wait 10 minutes before someone came to take a drink order, I sat at the table and called the restaurant to speak with the manager and they sent someone to our table. I won't be back....

Terrible 1st time experience! For 5 people 3 of which were children, we waited for an hour. While all other tables around us got their food, my children thank goodness waited patiently but were quite hungry. A manager came out to apologize right before the food was coming and professionalism must not be required for a managers training. She wouldn't dare look or acknowledge my mothers presence. And she the manager forgot a condiment TWICE! Not to mention the servers gathered at the bathroom area just hanging out and not contributing to the others that may need a hand. We werent looking for a free meal, but with that experience and the food being soggy, and room temperature, I would expect more than 2 $5 off coupons, that she asked we not use that time. It will be a while till we go back, and if so I hope it would be a better experience.

Slow and poor service ! Please double check if you order to go , I fail to check my order and was shorted part of the order. I was not willing to drive all the way back, I just had to suck it up ! Very Very disappointed !!!!

Never go there! My family went there today, 1st the waitress got our drink order wrong I asked her three times if this was the Texas Margarita because It was the Tea margarita she said yes . I took it to the bar and asked for what I ordered and they gave me the right thing. The kids had burgers they were fine but I had the ribs they were not great by ant means My wife ordered steak and shrimp and was served 4 pieces of shrimp and about a 4 oz piece of steak she could not even cut through the steak as it was pure muscle they offer to cook her another one about 30 minutes later when we were all done paid and ready to go they brought it out and she said she wold just take it to go he said well it takes a while to cook so that's why it took so long ( she ordered med. rare) ... she just wanted to leave he said please cut into it first so she made a small cut and said fine, just to get out of there. she got home and the rest of the steak was the same like cutting through muscle. (The dog was happy). This was the first time we have ever eaten there and we will never go back . I would not recommend it to anyone!

My husband & I ate at Cheddars today for our anniversary. No waiting, we got right in. Our waiter, Nathan came right to our table and took our drink & appetizer order, which were served with 2 minutes. Nathan was very knowledgeable about the menu & even recommended dishes. Food was served in a VERY timely manner. Portions were HUGE! Food was AWESOME!!! We feel we got so much food for the price. We got two appetizers, two drinks, & two entrees. Needless to say, we will be returning. My husband says CHEDDARS is his new favorite restaurant!!!

Anyone that thinks they can get better food at applebees or chilis for cheaper is full of hot air. I have been eating at both of them and have gotten absolutely tired of them. My wife always gets the Cajun pasta at applebees which is always bland and uninspired. She ordered the same dish at Cheddars and I was absoloutely impressed that it had some actual Cajun flavor. It was awesome. She didn't have to pay extra for the sauce that came on it either. I ordered the 1/2 lb BBQ burger (don't remember the actual name) The burger was awesome and I didn't have to pay extra for the BBQ ranch sauce on the side. The rice and beans on the side did cost 2 bucks and I was very much happy with the flavor even though the size was not consistent with the price. The bowl it was served in was very small in my opinion. But in defense of Cheddars, The server did tell me he did not recommend the beans and rice because it was a little small. I ordered it so it was my fault. My wife and I eat early in the evening so we miss some crowds but we will gladly wait 30-40 minutes to dine here again. I have only heard good things about the chicken and waffles so we will see. Don't believe the bad hype it really is a great place to eat.

Food was good. Menu prices are great, but they charge for sides, dressing, you name it and it is extra. It made for an overpriced bill at the end. The food wasn't THAT great. Now the service was horrible! They opened too quickly. They should have spent more time training the servers. Cmon man this is your first impression. I understand the business, but you should take a lesson from J. Alexanders on service. All in all it was ok. But I can get the same food and better service for half the price at a Chili's or Applebee's.

Worst service ever. 30 min wait... Then an hour and a half to get food that was sub par. Had 3 servers... God knows why. Refills and drinks took forever

I've never seen the kitchen drop any food and sit it in the window to be served. I've dropped many forks, spoons, even unopened straws and they go directly to the garbage. All servers, bartenders, and hosts are new, so things will become much smoother by the day as experience is gained. I just placed a to go order yesterday, chicken and waffles- delicious. :)