Clear Internet Sales

DON'T GET CLEAR INTERNET. The internet speed is pretty good, but the ping rate is so high that it doesn't matter how fast it is because most applications will time out before receiving a response.

Not to mention the customer service is terrible. Maybe I've been spoiled by companies like Verizon Wireless and Harris Teeter (grocery store on the southeast coast) who will do just about anything to make the customer happy, even if it costs the company money. But we have had to replace their modem several times, and each time we get charged for shipping/handling. IT'S NOT OUR FAULT THEIR PRODUCT IS DEFECTIVE! My modem reboots itself every 10 minutes because it loses internet signal. We get about 3 minutes of usable (and SLOW) internet connection per 10 minutes. So wow, we're paying for 18 minutes per hour, when it takes about that long to watch a minute of video!!!

Yeah, I'm frustrated to say the least. They don't care about the customer and their product pretty much sucks.