University Tire & Auto Center Inc

CAUTION. THEY WILL SCAM YOU. They failed my van for state inspection due to a "power steering leak." When asked to show us the leak, they were unable to. And STILL would not pass it. We had to get the Virginia State Police to come and ORDER them to pass the vehicle. Unbelievable. Thanks to the VSP for their time and assistance!

Very POOR service

We have been going to University Tire for YEARS & just have watched the service go down hill over the last 2-3 years! They constantly over charge for service, they offer the lifetime balance & rotating of tires if purchased, so we've now bought 3 sets of tires & every time it comes time to balance/rotate them we spend 5/6 hours @ least waiting to have the service done, but can go for a state inspection & be done within an hour, seems to be that its a problem to honor the service they offer but if you're paying for the smallest thing they can get to you in no time! Have even had horrible experience with the employees working on their friends cars taking up a bay that could be used for actual customers, have been waiting in the waiting area & watched an employee go purchase Beer & bring back to the shop! Be sure to keep an eye on them while they have your vehicle, its hard to say which services are truly performed, I've went in for the oil change that includes tire rotation & watched them do just the oil change, drive my truck out & tell me everything was done when called out on it alls you receive is a dumb look & "Oh you didnt say you wanted them rotated" Well why would I pick the oil change that includes it!!!!! A bunch of ignorance walking around like a deer in headlights !!!!! HORRIBLE

We just had 4 Michelin tires installed and alignment and saved $ 100.00. I had know idea about the coupons and rebates when we arrived but Mark who was working the front counter informed me of the savings. He didn't have to do that I was going to but the tires any way but they look out for their customers. Over the years we've had many experiences just like this one. If any one ask where we go for car repairs we always recommend University Tire. Their local, their prices are fair, their trust worthy and honest. Keep up the great work.

I took my Youkon and had two tires changed,Frony in work and oil cahnged. It was done right on time and the work was wounderful!! The customer srevice was great!

I went in to get a transmission problem looked at, and they said I would need to replace the transmission at a cost of $2700. I then took my car to another location, which then diagnosed the problem as a $10 transmission gasket needing to be replaced. Ends up it was installed incorrectly...by University Tire and Auto a year ago (I checked, I still have the receipt).



This wasn't the first time that I've had problems with University Tire and Auto, and after this time I believe my friends at work in their stating that University Tire and Auto is notorious for "inflated" costs and repairs. I would strongly recommend other people to stay far away from this palce.