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General Info
Jim Dickerson Company is a family owned and operated business serving the Charlotte and surrounding areas. Jim, a Charlotte native, learned the plumbing trade from his father-in-law, Chester H. Creed, and worked with him for many years before starting his own company. Jim, along with his wife Judy, formed Jim Dickerson Plumbing in 1977. What began as a one truck operation has grown steadily over the years, and today we have a large fleet of service vehicles ready to serve you. Over the years, due to customer demand, we added Electrical and Heating and Air divisions to our company. This has allowed our thousands of customers to receive the same reliable, honest service for their Electrical and HVAC needs that they’ve become accustomed to with their Plumbing service. Swing In 2005, we moved to our current 11,000 square foot location. This facility includes a 7,000 square foot warehouse that allows us to stock many commonly used parts, water heaters, fixtures, and equipment which helps us in providing prompt service, even after normal business hours and on weekends. Jim's daughters, Debbie and Angie, decided to join the company after college and they currently manage the day-to-day operations of the office, including Customer Service, Sales and Marketing, and Accounting. If you have a Plumbing, Electrical, or Heating and Air question, or would like to schedule a service call, please call us and experience first-hand our warm, friendly customer service.
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BBB Rating
A+
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Services/Products
Electrical Heating and Air Plumbing
Payment method
discover, master card, visa, amex, cash, check
Neighborhood
Hickory Ridge
Categories
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Reviews

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JC
Josh C.

10/29/2013

Provided by Superpages
Overall

After paying them $300 to repair a hot water heater that is only 6 years old I was still having the same issue shortly after the plumber left. I was then told when I spoke with them that the plumber would be back the next day, a Saturday. When he never showed I called them and they told me he didn't work that day and he could come on Monday and replace the entire unit. I asked about the $300 in parts and labor that I already paid and they said that was paid for the work they did and not relevant to replacing the unit. I refused and decided to look at the unit myself. I discovered that the unit was not getting any air as the intake was covered with dust and dirt. The plumber had said he cleaned this area out and DID NOT. After cleaning it myself I am back up and running but still out the $300 in un-needed repairs that they performed.

Details

Phone: (704) 331-0544

Address: 7832 Pence Rd, Charlotte, NC 28215

Website: https://www.jim-dickerson.com/

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