Saved to Favorites

(304) 400-4820Call
Add Website
Map & DirectionsDirections1001 Washington St WCharleston, WV 25302Write a ReviewWrite Review

More Info

Email
Extra Phones

Phone: (304) 993-3091

Categories
Other Information

Parking: Self, Free, Private

Wheelchair Accessible: Yes

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
DM
Desirae M.

04/30/2015

Overall

Very pleased with the personal service that I got at this garage. The mechanic went out of his way to be helpful. I only stopped for an oil change and ended up getting several problems with my car fixed that I had been putting off because I didn't know any mechanics that I could trust. I am so glad I gave this shop a chance because I feel my car is finally in safe hands. Thank you Matt and family.

PK
Pat K.

05/22/2014

Overall

I was referred to this garage by a friend and stopped in just to get an estimate for several things another garage had told me I needed to fix my car. I sooooo happy I stopped in, my car is fixed and it was very inexpensive. Great mechanics and great service! I will be going back soon for brakes and oil change.

TE
Tracy E.

05/19/2014

Overall

Wouldn't take my car anywhere else. I have had so many problems with my 04 Ford Explorer and spend over 1,500 at other mechanic shops, and my car was still not fixed. The mechanic at Vance's is best and most knowledgeable. My car is finally fixed and I was not charged an arm and a leg! I would highly recommend them.

Overall

Before you get any work done there go ahead and get a second opinion. Save yourself the money and don't do business here. The service was terrible, they misdiagnosed the problem and went ahead with the "fix" anyway only further hurting the car. Then to "fix" that visit just repeated the process. After parts and labor for two visits, upon taking it elsewhere I found that what they were working on was never the problem to begin with , and that they had just further hurt my car. Stupid mistakes at that, with no communication, I should have just googled the symptoms of what was going wrong. I would have saved money and time. I was terribly disappointed with the service here, and I felt disrespected by the workers in that they admitted to thinking what they were working on was not the problem but rather than look further they went with fixing what they thought was not in fact the problem

Details

Phone: (304) 400-4820

Address: 1001 Washington St W, Charleston, WV 25302

People Also Viewed