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Email
Extra Phones

Fax: (805) 389-4865

TollFree: (800) 377-9554

TollFree: (800) 721-0037

Brands
hitachi, mitsubishi, sony
Payment method
amex, cash, discover, master card, visa
AKA

Xelon Corporation

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JK
Joe K.

12/08/2015

Overall

I would strongly urge anyone to avoid doing business with Xelon Corporation / eWarehouse. They do not pay their invoices on time and are very difficult to deal with.



We sold $7,250.00 worth of items to Xelon Corporation on 7/17/15 under terms of Net 30. Walter Simpson was the purchasing agent who placed the order with us. The items were delivered to Xelon Corporation on 7/20/15. After 30 days, we received no payments on the open invoice, so on 9/2/15 our accounting spoke to Walter Simpson to see what the payment status was, and he said there was a check being mailed next week. Several weeks passed and we still did not receive any checks in the mail. On 9/29/15 our accounting called Xelon Corporation and spoke with Walter Simpson again. He said that they were waiting for payment from a customer so that they could pay us, and that should go through in the next week. At this point the invoice was 30 days overdue. On 10/20/15 our accounting followed up again because we still hadn’t received a check despite the invoice being 60 days overdue. Walter said that a payment of $750.00 had been mailed on 10/16/25, and they would send more next week. We received this check on 10/21/15, but this still left $6,500.00 that was 60 days overdue. On 10/21/15 I called Xelon Corporation to try and speak to someone in accounting directly so that we could get this invoice closed out. Walter picked up the extension for the accounting, and when I asked for someone in accounting to get it resolved, he said no one else was in the office. I asked when I could call back and talk to someone and he said that the accounting people don’t work normal hours. I asked for a contact of someone who handled the accounting for Xelon Corporation and he was unwilling to give me even a name or number. From our conversation it seems that there isn’t even anyone else in the office, and the accounting for the company was handled by some third party behind the scenes who Walter only was able to email. He said he would forward my complaints on to them, but he didn’t have any control over how invoices were paid and he couldn’t give me a person to contact to get it resolved. After Walter continued to refuse to give me any way to contact someone who actually handles the finances for his company, we ended the conversation. This is without a doubt the shadiest way of conducting business that I’ve ever come across.



To sum it up, Xelon Corporation owes us thousands of dollars, but the only person who seems to work at the company is Walter Simpson. However, he says that he has no control over how invoices are paid because they are paid by some third party who works off hours and he is only able to email. If you ask to actually talk to these people, he will refuse to give you a contact. Walter mentioned that several of their other vendors are awaiting payment as well because of money issues within Xelon Corporation, so I don’t even know if we will ever see payment. If you are a vendor considering selling anything to Xelon Corporation, I would strongly recommend reconsidering, or at least receiving payment up front.

Details

Phone: (805) 389-9444

Address: 628 Calle Plano, Camarillo, CA 93012

Website: https://xelon.com

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