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General Info
For more than 120 years, Mohawk Industries has been a trusted name in carpets. However, the company s interests go beyond carpet, as Mohawk is also a leading producer and distributor of flooring in every major category, including rugs, hardwood, laminate, ceramic tile and vinyl flooring for residential or commercial applications. The company markets these products through a worldwide network of authorized dealers. Mohawk is comprised of four divisions, each dealing with certain products and brand names, such as Mohawk Floorscapes, Mohawk ColorCenter, Durkan Commercial and Karastan. Jeffrey S. Lorberbaum has been the chief executive officer of Mohawk Industries for more than five years. He has been with the consumer durables company for over 30 years. Lorberbaum attended the University of Denver. Headquarted in Calhoun, Ga., Mohawk s stock trades on the New York Stock Exchange.
Email
BBB Rating
A+
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Extra Phones

Phone: (706) 629-7916

Phone: (706) 602-2303

Phone: (706) 629-2371

Phone: (706) 629-9234

Phone: (706) 629-7721

Phone: (706) 602-1721

TollFree: (800) 554-6637

TollFree: (800) 524-2514

Brands
american olean, daltile
Payment method
discover, visa, mastercard, amex
AKA

Shaw Industries Inc

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Reviews

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KS
Keisha S.

03/09/2015

Overall

This is quite possibly the rudest place I've ever been. Stood in showroom for and hour and couldn't get any help...employees were everywhere yet too busy socializing to do there job. This was a waste of our time and gas. Will be taking our business to shaw.

GD
Ginny D.

07/23/2014

Overall

I purchased Karastan/Mohawk carpet 2 years ago. After one year it was coming apart, the tuffs coming up and the worst looking carpet I have ever had. I have made a claim with Mohawk a year and half ago and all they have done is give me the run around. They will not talk with me nor do they call me. They say they have to talk with the retailer which has nothing to do with my claim on this very bad bad carpet. I have other friends that have had the same carpet and it was horrible carpet and Karastan/ Mohawk would not stand behind their product. I do not have the money to purchase new carpet and I should not have too! They refuse to step up to the plate and pay me for this horrible carpet and the customer service is the worst I have ever seen. A lawsuit will have to be filed because they do not respond to any reports that I have sent them. I hired an inspector and he said the carpet is very very bad. I had Shaw carpet in my home for 13 years it never looked as bad as this carpet did in 1 year. This is a horrible company and urge anyone who wants this carpet not to buy any of it. Another friend of mine has bought 7 different carpets from Mohawk and all 7 were bad. Fortunately for her she has money to keep buying carpet and finding out how bad it is.

A frustrated customer.

Details

Phone: (706) 624-8942

Address: 248 S Industrial Blvd, Calhoun, GA 30701

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