Reviews
05/14/2022
I ordered last weekend on 5/7/22. 2 doz cup cakes. 1 doz white and 1 doz chocolate with butter cream purple frosting with purple sprinkles. To be picked up on 5/14/22.I had to add to my order and I went in on Thursday 5/12, close to 6:00 pm, was told no, they could not have ready, no other explanation given. I was not happy but said Ok. I went to pick my order up today. I explained what happened, because I felt customer service is so important to a business. The woman explained they needed at least 48 hours notice. That was not told to me originally. I got my order and it was wrong. Well now I am pissed and not to forget to mention, I had already paid a week ago when I ordered. The woman offered to fix for me. I declined. That was my third unhappy experience at this Bakery. You just lost a customer. I also bought, that was already in their counter another dozen cup cakes. I spent for 3 dozen cup cakes $65.00 in which, $5.00 was for colored frosting.
Details
Phone: (716) 875-1431
Address: 3759 Delaware Ave, Buffalo, NY 14217
Website: http://www.sweetbeginningsbakery.com
More Info
- Email Business
- BBB Rating
- Payment method
- all major credit cards, discover, visa, mastercard, amex
- Neighborhood
- Elmwood North
- AKA
Sweet Beginnings Bakery Inc.
- Other Link
- Other Email
- Categories
- Other Information
Parking: Lot
Wheelchair Accessible: Yes
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