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Sears Roebuck & Co.
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Reviews
03/17/2015
About 4 weeks ago I ordered a set of bunk beds on line for my boys. My credit card was charged, I got no confirmation number, and have yet to hear from them about picking up my order. I have made several attempts to call the store to locate the bed. I get hung up on, transferred to an answering machine or told "it's not my department" I finally got in touch with a manager yesterday morning who told me he would be working until 9:30 that night and call me back with some information as to where my order was. It has now been over 24 hours, and no phone call! I calll back the store and get another machine to leave a message on! I will NEVER order from this store again. I spent well over $400 on a purchase no one seems to be able to find!
Details
Phone: (800) 762-3049
Address: 7 Walden Galleria, Buffalo, NY 14225
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