More Info

BBB Rating
A
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Phone: (847) 808-8900

Fax: (847) 808-8900

Payment method
amex, cash, check, discover, master card, visa, debit
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Reviews

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HS
Heidi S.

10/16/2016

Overall
Expertise
Professionalism

Surgery for my pet and follow up treatment and rehab were great. Until a new 'vet' who was unresponsive, rude, unprofessional and unresponsive took over rehab. She did not have my dog's best interest at heart. She was caustic and uncaring, and egotistical about her 'treatment' which was ineffective. Prior to Lindsey Seilheimer a new 'vet' coming into that department I would have given this place a 5. She was not attuned to my pet's needs, was rude to and about others who worked in the department and dismissive of me and my questions, While asking her about my dog's treatment she walked out of the room. I asked her later why she left the conversation she informed me she didn't want to speak and my dog should find another place for treatment If she had been a doctor I would file a malpractice suit against her. She ruined this place and I won't back..

SO
Sharon O.

05/07/2016

Overall
Expertise
Professionalism

It is with great sorrow that I write this. We have used VSC five times and u have always given them the benefit - thinking they did the best for my beloved dogs. I know better now. My vet diagnosedour dig correctly. VSC couldn't figure it out themselves - for three days my baby went through being away from home with no progress in saving him. A diagnosis of textbook larngal paralysis; but no, despite numerous episodes while in their care they couldn't get it right. Insisting it was cardiac they suggested we transfer him to a cardiac specialty hospital. Upon arrival our baby had yet another episode of his body suffocating him; they immediately diagnosed him. This time was one too many and our precious family member had to be given over. Never, never trust these people with your pets! Looking back I realize my observations with our other dogs was not wrong. I knew it but trusted them again and now it's too late.

FA
Frank A.

09/23/2015

Overall

Way overpriced. They said our dog Wrigley was super sick, they stated an operation would cost $5000.00, and to stay the night would be $1500.00 a night.. We took Wrigley to another vet, operation would be $1200.00 and to spent the night $350.00.. Beware Beware of these people, toal ripoffs....

Details

Phone: (847) 459-7535

Address: 1515 Busch Pkwy, Buffalo Grove, IL 60089

Website: http://www.vetspecialty.com

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