Cycle And Turf Equipment

Worst place to spend your money ever!!! And I mean EVER! The store was recommended to me by a family member, so I decided to go make a purchase. BIG MISTAKE! I went to the store and the lady who attempted to help me (after asking for it), was almost completely ignorant of the items which she had on display. The clerk with the dorky glasses was called over. I made my purchase and after a brief exchange with the dorky clerk in glasses, I informed him he was a borderline JERK. Here we are four months later and I have an oil leak on the very mower I purchased from these clowns. I take the mower in and a week later I call and they have the nerve enough to tell me they haven't even taken a look at it yet. WHAT!?! Then they proceeded to tell me it could take up to an additional two weeks to repair. I asked about a loner mower, of course they don't have any. As I am hanging up the phone I say " I'll call tomorrow." He then says "No, I’ll call you!" Who's lawn mower is that? I thought by me spending close to $400 on that mower, it would make me a valued customer. I think the only thing the $400 did was give their staff a good laugh. All I say is, take my advise and avoid Lanham Cycle And Turf in Bowie and their poor customer service.

I've purchased and taken my lawn equipment to Lanham Cycle and turf since I purchased my first home in 1979. Although they are not the cheapest, and lack in courtesy, they do a pretty good job. I believe in using small business in my neighborhood . They were better when Bill was running the place but now that Mike is doing it , perhaps he could use a little lesson in good customer service. After all, we keep small business afloat in our neighborhoods.