Pritchard Tree Preservation

Our neighbor Hired this company to trim their trees on April 30th. We had to lock our dogs on the deck for the whole day, So they could come to our yard and get the back of trees. Not really a big deal,. BUT when we got home They accidently loaded our 150.00 fiberglass ladder into their truck and left their cheap broken ladder. We contacted the neighbor and they called Bruce. He said oops and would return it Thursday May 3rd. Today is Friday the 4th. besides the " accidently " loaded ladder they left a mess in OUR yard,. branches were thrown over the edge of OUR bank. The neighbor called agian and asked when the ladder would be returned and he said " O they want it back immediatly ". We have NOT heard from this contractor as to when he will return our ladder.