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Phone: (406) 252-2316
Fax: (406) 252-2316
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- North Elevation
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Reviews
11/13/2019
I was hired by a property management company to re-clean a house that Purple Cactus had done. Their quality of clean is very poor; in every room they missed baseboards, edging, inside of drawers, left kitchen appliances still dirty, and food and hair on surfaces. I feel bad for the tenant that hired them.
05/05/2015
Was told about them threw a relitive that used them for a moving clean. They did the whole house upstairs and downstairs. 4 bedsroom 3 bath with a big recroom. Charged about $350. I figured thats not to bad so I got a quote from them to do just my upstairs. 2 bath 3 bedsroom. 1500 sqft. I already had people clean the kitchen and livingroom and two bedrooms. The quoted me a $760 bill to clean. Only bedsroos have carpet. The most ridiculous bid I've ever heard of. Apparently they bid on whims. They stated 20 hours of work at $38 an hour. I would never go with a company that change there costs to such a ridiculous amount between houses. My relitive has three kids.I am the only adult in the house. my house is not very messy. just needed spot vleaning on a few walls. Everything in the house is only 4 years old includimg carpet and appliances. Oven was already self cleaned and looked like new. They chatge you on whims or if they think you have money. Dont use such a joke of a cleaning place. There are others that charge rates on real standards. My relitive was surprised by there quote as well. Dpnt even waste the time for a quote. Once again ive had others clean the house before they even showed up for the quote. What a joke of a business.
01/04/2013
THE WORST PROFESSIONALISM I EXPERIENCED IN A LONG TIME!!! Scheduled a "move in" cleaning at $35/hour, told price high because they use much more materials & more thorough than standard weekly cleaning. Arrived late with limited allotted time to clean and 3 girls gabbed the entire time! Their standard of "clean" for a maid service was ridiculous. I had to re-clean almost everything they SAID they cleaned, literally used an entire 12-pack of paper towels just wiping doors/trim/cabinets, etc. When I called company to advise I was unhappy with their standard of cleaning & have pictures to prove, Purple Cactus would not issue me even a partial credit. Our 2nd conversation ended in the Purple Cactus representative hanging up on ME - the unhappy paying customer!!! Wonder where the workers learned their unprofessional behavior?!! Call a professional company!!!
10/07/2011
I called. One person met me at my place (between renters). Gave an estimate on the spot once they understood what I wanted. They came in a bit high on the bid. I negotiated a lower price while dropping some of the services requested (e.g., cleaning the walls and one of the bedrooms).
They came the next day (afternoon, instead of morning, as we had discussed). Their cleaning was exactly what I requested. I did the walls and the extra bedroom myself.
Details
Phone: (406) 248-3866
Address: 145 Grand Ave Ste 2, Billings, MT 59101
Website: http://www.purple-cactus.com
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