Skateaway Roller Rink

The last review on here was YEARS ago, they must have made improvements since then (although I still see a letter that is broken on the front sign) because we had a great time. The staff was fun, helpful, and polite. We've been back several times and always have FUN!

It should have raised a red flag when I found Skateaway deals in CASH ONLY. They require that you show in person to arrange parties (no online registration, no checks, no credit cards...just cash, in person).



I went there and arranged a party for my eight-year-old. We sent out invitations and took care of the RSVP's.



Three hours before the party, at about 11 am, Skateaway phoned to tell us that they were closed because of five inches of snow the night before.



We had to locate guests at the last moment to tell them that plans were changed. We made last-minute changes to have a party at the YMCA. When I asked for my deposit, I was informed that all deposits are NON-REFUNDABLE (even if THEY cancel) and I would need to apply the deposit to another party at another time.



When I complained that it was Skateaway who had canceled, I was told that the contract said all deposits are non-refundable for ANY reason.



Regardless of what the contract may or may not say, Skateaway is clearly more interested in pocketing deposit money than it is in providing a good customer experience.

Skateaway skating rink in Bethlehem is an outdated rink that I would not recommend anyone go to. The inside is run down as well as the outside, (several of the letters in their sign have been out for at least six to eight years). It doesn't appear taken care of at all. The employees are rude. I called on a Sunday to ask about any sessions for today, and the man that answered rudely told me that the last one just ended, said "Thank You" curtly, and then hung up on me. I have lived in Bethlehem for eighteen years and I would recommend anyone to drive to a New Jersey rink before skating here. The entire building, inside and out, is in disrepair and the service is terrible. Try to avoid this place if you can.