Centex Homes

Be aware!

My wife and I were extremely excited for new house. But Sales associate of Centex in Austin, called us today (he has barely called us even when we ask him about house several times) and said we had to change our closing date again due to stove issue although closing date has been changed three times already and all appliances worked fine during our final walk. I was wondering why the stove had issue and he called us a day before closing date. When I went to our new house to see if it had other issue after phone call, broken glasses were around back yard. There has been broke in and both stove and microwave were stolen. The gate of backyard didn't have lock(the backyard gate and garage had locks on before final walk), so I guess thief came through that. The sales associate lied to us and hide what happened to our house. Also, he said Centex is not responsible for our house and extra moving expense now. We all know buying new house is stressful. So it should finish like great smiles from Centex advertisement to offset hard time at the end. However, is it really only thing we can do now is complaining at final survey about crew of Centex? Is it what Centex wants from customers? I have all pictures, texts, Emails, and documents from day 1. I can share if one of you guys want to see what happen to us. We have had multiple issues other than this theft issue. I hope other people can smile rather than having huge mental stress like us. Thanks for reading