Washington Blvd Motors

I just wanted to write about how wonderful the service is here. I had called to inquire about a car and when I informed them as to a problem I have with my leg which makes it difficult for me to get around, their sales associate Antonio brought the car to me! When that particular car did not work out, he came back with another which suited my needs perfectly, brought along the CarFax, explained all the features of the vehicle, and then took me out for a test drive. Unfortunately, I was unable to purchase the vehicle in the end because I discovered I needed to undergo an expensive surgery on my leg. Regardless, I know how fortunate I was to receive this type of personalized service. No other dealer would have brought the vehicle to me! I want to thank Washington Boulevard Motors and Antonio for having done this for me. When I recover, I know exactly where I will be going to purchase my much needed car!

I recently purchased a 2004 Audi from here and received great customer service. The person who helped me was friendly and treated me with respect. He also worked with me to put on new tires and have the car cleaned before I drove it off the lot.

In a few small words Mr. Antonio Ferrari is WBM, he went above and beyond to get me in the right car at the right price. Thanks

Excellent service by Mr. Antonio ferrari

What attracted me to this dealership is that they don't buy their vehicles from auctions. And they proved it to me when they showed me where the car came from. These guys were awesome to work and deal with! I first met with Neima and selected the car I wanted, then we went on a test drive. When we got back, he wanted to introduce me to Tony, the GM. I thought for sure I would get the hard sell, but when I said I wasn't quite ready to buy yet, we shook hands and parted ways. After a couple of weeks, I decided that after looking at several cars, they had the one I wanted. I came back early one morning to take the car to have it looked over by a Mercedes Benz mechanic (very important on a highline car) and was greeted by Antonio. Antonio was awesome in that he not only set up the car so I could take it, but put the tags on it, made sure there was enough gas in the car to get there and back, and he wasn't even my salesperson! Love the teamwork! When I came back, they worked with me on getting some of the issues fixed and even went patiently over the report, the carfax, and the car with me. Not knowing a lot about cars, much less a Mercedes, Ali took a lot of time to go over the car with me while answering my questions. I have never seen so many people bend over backwards to assist in the purchase of a car. Neima was gracious with his time in test driving the car with me, getting the paperwork together, and answering my questions even after the sale. Tony was awesome to deal with and working with me on other things I wanted for my car. Ali is probably the most patient service manager I've ever met and his explanations were on par with other mechanics I've talked to since the purchase. Antonio was great. He made it so I didn't have to wait for my salesperson to take the car to the mechanic and even assisted with the paperwork to get me in and out of there as quickly as possible. Jeremie, the title person was great. Within an hour of talking to him, he had everything ready for me to pick up so I could get my tags. I was in and out of his office in two mins. Not once did I feel stressed about the sale, the process, or the final purchase of the car. I have to add too that EVERYTHING until the final paperwork was done on a handshake! How uncommon is that? And yes, I would recommend them to everyone! Oh, and in case you're wondering, I'm in no way, shape, or form, related to anyone who works or owns WBM of Arlington. They're just that good. It's definitely a place to consider if you're looking for a good used vehicle.

Got what I was looking for to sell my car as well to buy from WBM with excellent hospitality. Great location just walk in while passing. It is going to be a place where further referral will be made.

A GREAT overall buying experience

Excellent service , will buy again from you, friendly staff, professional service after the sale, responding dealer in a timely manner.

Great Service From our Sales Representative

Gessin (G) was my salesman...he was new to the dealership, but very knowledgeable and pleasant to work with. I purchased a Lexus SUV in May, and only wish I had purchased my second vehicle from WBM as well. I was very picky, and it took over a week to find the perfect vehicle that would fit my budget, but also had features that I needed in a vehicle. Tony and Gessin didn't give up on me. They contacted me almost everyday with options. The sales team, the finance director, and the manager were equally as professional and pleasant. There were a couple of minor issues with the vehicle, but they did not hesitate to address the problems -- and sometimes I was not very nice (sorry guys). For example, I found a bubble in ONE tire. The manager replaced ALL FOUR tires. I found a rip in the armrest, the leather was repaired THE NEXT DAY. Thanks guys! :)

Like many used car dealers, they'll use the "What can I do to have you buy this car today?" and "Let me talk with my manager." and "Come talk to the manager" So you go through that routine, but where wouldn't you? It's a used car dealer. I bought an 11 year old BMW 3 series Sport Package and they gave me a fair, not great, deal on my trade in 3series wagon. I love this Sport Package model. I owned one previously and found one with below average miles at WBM. I brought it next door to Arlington Auto Care where they have a healthy skepticism of used car dealers. AAC did a pre-purchase inspection for under a hundred bucks and gave it a thorough going-over which resulted in a thumbs up. I can't stress enough, ALWAYS pay an unrelated auto repair place to do a PPI. The last 3 series Sport I had inspected (private seller in Richmond) revealed over $4,000 in needed repair so I walked away. WBM's Bimmer checked out fine. The sunroof was broken. WBM manager included free repair in the sale contract. I brought it back for the repair and it turned out they needed to order and install a whole new motor...which they did a week later AT NO COST. When it's time to replace this car, I would definitely come back to WBM.

I approach car buying as I do anything, with great research. I knew what I wanted, how much the vehicle was worth, what I could afford, pulled my credit beforehand so that I knew what it was and what I could get financed for. I found the vehicle online and read WBM dealership reviews, which were good except for a few people that must have walked blindly into car buying not prepared at all ( very evident upon reading their review).... I was not on the lot 2 minutes when an eager salesmen approach. G saw that I was interested in the Range Rover and did not hesitate even though I pulled up in a work van and work clothes. I was test driving the truck in less than 5 minutes. I went to WBM to LOOK at this truck .... And after some serious persuasion from G I had them pull credit and work numbers to see if they could pull off something I would be happy with. These guys are definite car salesman and rather talented at their jobs, they will attempt to put you in a car when you go there !!!! That is why they are there. The first Rule of all business....Make Money !!! Needless to say they found a lender, made numbers work, and I drove home in My New Rover. Down payment was very reasonable and finance manager/ overall manager Tony was as easy to talk to as G. Next day finance company from georgia called to follow up with questions about vehicle and lady was nicest person I have ever dealt with on the phone. I have never bought an expensive used car out of state and had to get it inspected myself after purchase in order to get tags, this is VERY scary !!! Because you will be responsible to fix whatever it needs to pass. Luckily all I needed was rear Brake pads... Maybe luck? Maybe these guys already looked the car over? It's been 1 week I have done everything I promised them, they have done everything they promised me and I have New MD permanent tags on it and everything was smooth. Don't think that you can walk blindly into a used car dealership and not have issues, but if there was a dealership that was possible you are looking at it !!! The dealership appears small but stop and look around at the number of vehicles they actually have and the number of reviews on here.. I was back today and there are a ton of vehicles gone and new ones in their place Thanks G, Tony, Jeremie for a very simple buying experience

I had been searching for a used Land Rover Range Rover Sport for a couple months and I came across one that WBM of Arlington had. All the info they had given me was correct and their customer service was excellent. This was my first time buying/financing a car and they walked me through the process step by step. They helped me get the best deal possible and made sure I was happy with my purchase. The sales manager, Antonio, was a great guy who knows what he is doing. I would absolutely refer friends and family to this dealership in the future.

Like most people, I am somewhat hesitant to shop at a car dealership, but when a car I had been looking for popped up at Washington Boulevard Motors in Arlington, Virginia. I hunkered down and prepared for another car buying disaster. Wow, was I wrong! This was truly one of the best car buying experiences I have had. Their General Manager Ali is a true asset. He went out of his way to make sure I was happy. Case in point, he had the car delivered to my house 3 hours away from his location (no charge) with the promise that I could drive the car for a couple of days, have my local tech or dealership check it over and if anything was wrong he would either pay to have it fixed or I could return the car. Wait, it gets better. My tech found a few issues, nothing major, and I already knew I was going to keep the car, but Ali called to find out how the car was so I explained to him what had been found. Not only was he extremely apologetic for items that were out of his control, but he said he would cut me a check to help with the needed fixes. That is amazing. In the end, I got the car I wanted at an unbelievable price, and that was all trumped by just a great buying experience. Who would have thought that possible?? I want to thank Ali, Andy, John and the rest of the staff at Washington Boulevard Motors for making this such an easy, trouble free, and enjoyable purchase!

I bought a 2009 Porsche Boxster S from WBM. The entire process went very smoothly. I negotiated my price over phone with WBM's number one salesman Gessin and sales manager. WBM was willing to lower price and a deal was struck. I drove 4hrs plus from Pittsburgh PA to Arlington VA to inspect and test drive the car. The car was in the perfect condition as Gessin had explained to me over phone. Needless to say I drove car back to Pittsburgh and I'm currently enjoying my 2009 Porsche Boxster S.

Thank you Gessin and WBM for a wonderful experience.

what great sales Rep, we got, I personally would by a 3rd car from them.

Our experience at WBM was great we bought two cars from them and have told all our friends and family

Gessin, is a five star salesmen. I got a great car at a great price and I'm loving the moment

HIGHLY RECOMMEND THESE GREAT FOLKS.