Zen Salon

Very poor customer service. Bought a massage certificate for my husband off of Groupon. We did not print out the certificate, as 1/3 of the page clearly says "save a tree, skip the paper and redeem from the Groupon app"



My husband went for the appointment & the rude lady at the desk refused him service, saying he needed it printed out!!! So I had to print it and rush to the salon for him to keep his appointment.



The rooms were disgusting! The sheets covering the massage bed were extremely worn, faded, clearly not cleaned well, and probably not even changed between customers. The spot where you place your face, was extremely dirty and full of makeup and mascara.



I should have known they have terrible service, because of the deal I got on Groupon, which was for 2 massages. Any place with good service, would not need to run a deal like this!!!!



Needless to say, my husband was so disgusted, he has refused to use the 2nd massage that I already paid for and will not get a refund on!

Great atmosphere, and extremely professional and friendly staff. Lindsey White always provides my service. She is friendly and "knows her stuff!" She does an amazing job with my hair styling, and I love the highlights and low-lights she does for me! She also waxes and colors my eyebrows. Her facials are wonderful. I even tried the pedicures and gel nails. Love the gel nails!

Would NEVER recommend! Ownership is disrespectful and arrogant. My sister's wedding party foolishly booked their preparations at Zen Salon and there was a miscommunication on both parties of services to be provided. Instead of any sort of remorse, ownership decided to keep the deposit (only $200) and if there was a problem to lawyer up...

I like to read reveiws often, I am a Independant stylist at Zen Salon I rent space there as do most people there. For one I am sorry anyone has had a bad experience...its unfortunate. But also feel it is important for many to know we arent all the same..what works for one may not work for another. All my clients know I go above and beyond for them. Im passionate for what I do and can at least say for my self I strive to make people happy and feel I do a darn good job at it. My clients know I am a phone call away. To anyone that may of had a bad experience I would love to try to make it better for you! I specialize in both womans and mens hair care along with spray tanning and pedicure and manicures...gel polish too. Just know we are all are own business within a business and I can say for most of us we do care. - Cassie