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Phone: (469) 270-0287
TollFree: (877) 842-4391
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Trails at Creekside Apartments
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http://www.trailsatcreekside.com
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Reviews
10/13/2016
These are very beautiful apartments but don't let the looks fool you. If you have dogs you might want to reconsider living here because it is not dog friendly, they have maybe 3 patches of grass to even take your dog to, the rest is covered in dying plants and old mulch. The trail behind the complex was a key selling point for me but I soon learned that it is infested with snakes and not safe, and someone actually shot themselves on the trail back in June. As far as living, if you live on the side that faces Custer Rd, you will be woken up EVERY morning by the noise of the traffic on the street. I had read a review prior to moving in about the street noise and thought it wouldn't be too bad, but I was badly mistaken. The street noise is worse that I imagined. And to top it all off, the management charged me $50 to simply unlock my door when I was locked out! I had stepped outside Sunday morning to meet a friend who was dropping off some things of mine when my dog jumped up and locked my door, locking me out of my place with no keys and no phone. Thankfully my neighbor was nice enough to let me wait in her house and use her phone to call the maintenance. Unfortunately I had to call maintenance TWICE and leave two voice mails before they contacted me back an hour and a half later. Finally over two hours later someone was there with a key to unlock my door. I didn't have an issue waiting 2 hours for someone to get there since it was on Sunday but I do have an issue with this complex charging it's patrons $50 to simply get a key and unlock their door. Like I said, I fell in love with the looks of this complex but the looks are not everything. My advice to you is, find a better complex who's management will not try to nickel and dime you with childish fees.
Details
Phone: (469) 854-6881
Address: 1300 N Custer Rd, Allen, TX 75013
Website: http://www.trailsatcreekside.com
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