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        (703) 212-4700CallVisit WebsiteVisit WebsiteMap & DirectionsDirections4213 Duke StAlexandria, VA 22304Write a ReviewWrite Review

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        General Info
        Enjoy clean, sanitized vehicles and a low-touch rental process with Enterprise Rent-A-Car in Alexandria. No matter when or where you want to start your next adventure, when you're ready, we're ready to fill your car rental needs at one of our 7,000+ locations in nearly 100 countries and territories.
        Services/Products
        Airport Pick Up Auto Rental Car Rental Luxury Car Rental Rent a Car Rental Cars Van Rental
        Brands
        Auto Rental, Car Rental, Luxury Car Rental, Rent a Car, Rental Cars, Van Rental
        Payment method
        amex, discover, master card, visa, cash, check
        Neighborhoods
        Dalecrest, Seminary Hill
        Other Link

        https://www.enterprise.com/en/car-rental/locations/us/va/alexandria-duke-st-161l.html

        Categories
        Car Rental, Truck Rental, Van Rental & Leasing
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        Reviews

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        MM
        Monir M.

        12/02/2016

        Overall
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        Service

        BAD SERVICE FROM MOST OF THE EMPOLYESS. I WAS SUPPOSED TO GET PICKED UP AROUND 3 CLOCK I WAITED ALL THE WAY TO 5P.M. SO THAN I GET THERE, THE CAR I WANTED AND REQUESTED WASN'T THERE. INSTEAD OF THEM MAKING IT UP TO ME, I ENDED UP PAYING AN EXTRA 15 PER DAY FOR AN UNNECESSARY UPGRADE. NEXT DAY I SAW THAT I GOT CHARGED AN EXTRA DAY ON MY RENTAL BILL. I CALLED THE BRANCH TO GET A HOLD OF A MANAGER AND I HAD TO WAIT FOR A CALL BACK, WHICH ENDED UP TAKING A COUPLE OF HOURS. BUT THAN I RECIEVED A CALL-BACK FROM THE MANAGER NAMED KATLYN. KATLYN WAS VERY HELPFUL ALONG WITH A FRIENDLY ATTITUDE, SHE FIXED MY BILL, APOLOGIZED FOR THE INCONVENIENCE.

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        Details

        Phone: (703) 212-4700

        Address: 4213 Duke St, Alexandria, VA 22304

        Website: https://www.enterprise.com/en/car-rental/locations/us/va/alexandria-duke-st-161l.html

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