National Car Care Center

I'm also on a similar situation of the others. They said that I can refund within 1 month so I accepted to this. Right after checking the policy, I called back to refund it over and over. Now, they don't even get the call. Please tell me if there is someone who gets refund.

As other guys said I called to Palmer company but they said that they have no information about me. How did you get refund from that? Also, I recently reached to the National car care center customer service guy again and he transfer me to refund department but the only thing I could do was leaving a message. They said I have to wait 72 hours but have you ever got the call from them?


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Updated 8/2/2017
I claimed to Califonia Attorney General about this via online form and they send them a message. Finally, they decided to give me the refund after that. (10 months after my first refund request!!) It only took about 1~2 months from the online claim to the refund check. Many thanks to the reviewer who mentioned about this.

Just like all other reviews on this site. A complete scam. Do not now how these people get away with this without being prosecuted. Will not return my deposit or answer any of my calls for a policy that i cancelled well within the first month guidelines. Do not use these low lifes.

I have been scammed. The policy for $2325 is not accepted at my dealership. I have sent letters, made calls and no refund. I have contacted the local media for help.

I read all the comments of trying to get a refund..this is the same thing I am going through. I sent my cancellation letter, as they requested....sent it certified, so I had a signature. Yep...same thing as everyone else, no refund yet. Maybe I will contact channel 4, as this appears to be a con service! Yep, think I need to do that...
V. Lake

I cancelled my coverage on 1/012/2016 and called over 5 times and was told that my refund would be processed on Thursday each time. On 12/22/16 I was told by a Nicole that a check went out on 12/16/16, and that they would have to re-issue one on 12/27/16. Well I've tried calling just to get a message to leave a message, but the mailbox was full. I've already filed a claim with the BBB, today I got an email stating that they have not responded and will try a 2nd time to resolve the issue. I'm calling a lawyer today and attempting to call Adam Marino, the CEO of this company.

I canceled my coverage with national car care October and it's almost 2months and every time I called they said they miles a check out I hvnt received anything yet I'm going to sue these people for fraud n all the stress I'm going thru a divorce n this added stress is waking me dwn they gave me problems wen I needed to fix my car telling wats covered n wats not covered I have been faithfully in paying every month n now I am hving problems receding bck my money I'm going to get a lawyer n sue the shtick our of them.

This is the worst business I have ever dealt with. I cancelled my coverage with them before it actually started (within the three business day time frame to cancel and get a complete refund. It has been literally 3 months now that I have been waiting. Every time I call there I get a different story. If this is how they process refunds, God only knows how they would process a claim. Whatever you do, don't give these people any of your money. They are scam artists.

i have been trying to get a refund since august 2016 ,the service dept says they are in expansion so they are behind. well then they told me they mailed me a check out twice whitch i never recieved now im still on the phone with them almost daily with no results i would not do business with this company !!