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04/24/2018
This is the worst place that my family and I have ever stayed at. This place is so run down and outdated. 1 of the beds in our room was broke down, the room had an awful smell, mold under the sink, can't shower if you are taller than 5'2, 1980 TV with a remote that doesn't work, hairdryer missing, no coffee maker. We were woke up around 1:15 am , it was the police telling us that the hotel was on fire and we had to evacuate. We stayed in our vehicle half of the night because nobody told us when we could go back to our room.They wouldn't even give us a partial refund! Also noticed that there is no sprinkler system. This place needs shut down! Save your money and go somewhere else
Details
Phone: (865) 428-7903
Address: 2528 Parkway, Pigeon Forge, TN 37863
Website: http://www.magnusonhotels.com/americana-inn-pigeon-forge
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