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The most innovative health club in the US!

General Info
Our Mission Statement We at Planet Fitness are here to provide a unique environment in which anyone – and we mean anyone – can be comfortable. A diverse, Judgement Free Zone® where a lasting, active lifestyle can be built. Our product is a tool, a means to an end; not a brand name or a mold-maker, but a tool that can be used by anyone. In the end, it’s all about you. As we evolve and educate ourselves, we will seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We are not here to kiss your butt, only to kick it if that’s what you need. We need you, because face it, our planet wouldn’t be the same without you. You belong! The Judgment Free Zone As the most innovative health club brand in the United States, Planet Fitness is known for a lot of things – our absurdly low prices, our Lunk™ Alarm, and most of all perhaps, for our Judgement Free Zone® philosophy, which means members can relax, get in shape, and have fun without being subjected to the hard-core, look-at-me attitude that exists in too many gyms. How different is Planet Fitness? We don’t have any salespeople, and we don’t bother with all the extras like juice bars and childcare that drive up costs and can make a gym membership seem more like a car payment. Instead, we’ve boiled our business down to the things that you really want in a health club – clean, stylish, hassle-free facilities that are filled with tons of brand-name cardio and strength equipment, and a lot of happy people. If you’re looking for a comfortable, friendly place to exercise, and like a great deal, then you’ll love Planet Fitness.
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Services/Products
Get The PF Black Card! Here’s what you get for no additional charge: Reciprocal use of all Planet Fitness® Franchise Locations Unlimited guest privileges Unlimited tanning Unlimited use of massage chairs 1/2 Price cooler drinks PF Black™ Card key tag Unlimited fitness training
Payment method
all major credit cards, check, debit
Location
In the Carmel Commons shopping center, next to Fresh Market.
Neighborhood
McAlpine
Category

Reviews

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onblastopinions

10/04/2013

Overall

10/4/2013 AM- Manager Crystal called to refund my card. While on the phone with me, Matt, was making loud sighs, and Crystal was laughing. When I asked about it, she said she was laughing because Matt needed to go to the bathroom. REALLY?!?! AVOID this place, you'll thank me later!



UPDATE 10/4/2013 10 AM Less than 24 hours of talking to the owner, @OnblastOpinions twitter account has been deleted. Hmm?! I'm happy it's over, but I'm still upset that this employee would yell and scream at me on the phone, then open a twitter account and tweet about and to me. Why? I never raised my voice once. Roid rage?!Maybe. Poor customer service, Yes! Despite the fact that it's gone, I still have all the screen savers of this nightmare. Please contact me to see them. While I admit that the gym itself is nice, I will NEVER EVER go to PF again. It's crazy. Not to mention they still have my credit card number.



UPDATE:10/3/2013 8PM After talking to owner and manager, the tweets were pulled. Thank God! While no one admitted to the tweets, someone did admit to being rude............­......! I'll take that to be a victory. Even though i hate that someone could make me feel so bad and bully me via social media. 9 out of the 12 tweets about me have been removed from the account about me. Account is now marked private. 10/3/2013 4PM One of the employees is harassing me on twitter after canceling my membership!! I will not stand for it! Don't believe me? Check out @OnblastOpinions.



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Brittany, Charlotte NC

Details

Phone: (704) 295-1476

Address: 7643 Pineville-Matthews Rd, Charlotte, NC 28226

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